The air conditioning was weak; we booked two VIP and business rooms but there were so many mosquitoes that night, and the water in the VIP room smelled very unpleasant. Two staff members were at the reception desk; one was very disrespectful, while the other was okay. Considering the price and the experience, I felt it wasn't worth it and needs improvement.

The rooms are comfortable, and the staff at the rooftop restaurant are friendly.

Room 609 has three outdoor air conditioner units in the hallway right next to the bed, making a constant noise all night, preventing any sleep.

Room 609 had three outdoor air conditioner units in the hallway near the bed, making a constant noise all night, making it impossible to sleep. The staff made me change to a room further away from the building that night.

Great view of the lake. Comfy bed. Friendly staff

Nice room, pricey for the average in the area but acceptable. One of the sink is broken and the bathroom design felt a bit weird, however the room & balcony is very spacious

The staff is very enthusiastic, I have booked many times, but on the high floor there is no hot water, the space is noisy, and the bar is open all night.

enthusiastic staff, spacious room, clean, but near the drinking area very noisy

The staff is enthusiastic, but recently there have been some bars that drink all night, even fighting at 4am, very disorderly.

The staff is very good and enthusiastic, check in within 5 seconds

The 2-day experience here was quite ok, the staff was friendly, enthusiastic and cheerful, the room was clean. The only convenience was that smoking was not allowed in the room. Will still come back when needed.

giá tốt, chỗ ở tiện nghi sạch sẽ, ngay trung tâm

The hotel has 2 buildings, and I was assigned to the building that was under construction. Early in the morning, I heard the sound of machines drilling into walls, and the sound of cleaning staff chatting loudly... I couldn't sleep in the morning even noon. Magnetic cards are only given 1 card instead of 2 like other places and the staff said that because the rooms are full, there is a shortage of cards, but the cards have a code printed on each room. The room notes to call the receptionist and press 0, but there is no phone in the room. If you want to contact the receptionist, you have to call directly through the hotline. Don't want to go back...

Phục vụ quá tệ Không cho khách nhận phòng đúng giờ

I had a great experience staying here! Wonderful

There are two branches BOB The first time I went to the hotel, the front desk did not greet me, Or I did not have a receptionist, and when I checked in, when I checked in, I was very satisfied with that version, very enthusiastic and attentive. About the room, the door of the room is not good, there is no soundproofing. Outside can see inside and the whole bathroom Inside the toilet there are some small insects at 10 pm above the ceiling, there is a sound of pulling tables and chairs, very noisy And bright It's the same every day. Around 12 o'clock at night, I still heard the sound of eating and drinking in front of the room

Central location in Cao Lanh city, suitable for business trips

The location of the hotel and the rooms are beautiful, but it is too noisy and lacks privacy due to the opening of a rooftop cafe for outside guests, noisy because the cleaning staff pulls the table loudly and the room cleaning is noisy during the guests' lunch break.

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Tôi đặt phòng có ghi chú là 17h nhận phòng và 16h ngày hôm sau trả phòng tôi thuê phòng 1 ngày chứ đâu thuê giờ mà có ghi rỏ bên khách sạn sáng chưa gì 11h45p đã gọi lên phòng làm phiền giờ giấc của tôi đã thế gọi tận 3 lần lên phòng tôi đang ngủ khi xuống thanh toán tiền còn bảo tôi bù tiền trễ giờ trả phòng tôi cần một lời giải thích từ khách sạn