9.2
Exceptional
From 192 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews Villa Genesis

Number of reviews per page
20
40
Top reviews
Agnieszka
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our second stay at Villa Genesis was just as wonderful as the first, and we honestly can’t recommend it highly enough. The hotel is beautiful, spotlessly clean, peaceful, and incredibly welcoming. From the moment you arrive, you feel genuinely cared for. Every member of the team goes above and beyond to make your stay special. A very special thank you to Daniel, who looked after us so wonderfully this year and last year. His kindness, professionalism, and genuine warmth are a big reason why we love coming back. We also had the pleasure of dining at the new restaurant opposite, Regina, and it was absolutely outstanding. The food was exceptional, the atmosphere was elegant yet relaxed, and our host Marco made the evening unforgettable. He was funny, friendly, attentive, and so easy to chat with—it felt like dining with an old friend while receiving first-class service. Villa Genesis is one of those rare places that combines beautiful accommodation with truly exceptional hospitality. We are already looking forward to returning again. Thank you to everyone for another unforgettable stay!
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ike
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great, cozy hotel. Great location. Very helpful staff. Stayed three times within last two weeks. Will definitely return. Coffee machine in the room would have been great addition to all amenities. Delicious breakfast. Good value for money.
Sophie
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Le service est impeccable, le restaurant est excellent. Nous avons vraiment apprécié notre séjour.
Perttu
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful hotel and friendly staff. OK location. The pool should get some attention (more places under the shade) and the restaurant needs working toilet, more efficient kitchen and some air condition. Delicious food, though!
Tamara
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We LOVED the restaurant. Great accommodations. During heatwave AC wasn’t quite up to our standards, but a requested fan was provided
Robert
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Small but very comfortable rooms, nicely modernized. Lovely pool area. Outstanding on site restaurant.
Jeff
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

High end boutique hotel, lovely staff, beautiful pool, perfect location, highly recommend!
Gary
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I could not reccomend a hotel higher than this place. The staff are so helpful, the food is world class, the building and grounds are perfect and the pool is an osias. Stay here only if you want perfection-
Brenna
icon-with Friends
with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We chose Villa Genesis expecting a relaxing boutique luxury experience in Menton, but unfortunately our stay fell well below expectations. Our arrival began poorly after we walked from the train station with our luggage because we had been told transportation assistance wasn’t available, only to later learn the hotel could have arranged it. After arriving exhausted, hot and dehydrated, we were met not with a warm welcome but with confusion over how we had entered the property. Throughout check-in, several front desk staff displayed dismissive attitudes, visible eye-rolling, condescending behaviour, and a lack of professionalism that was shocking for a hotel marketing itself as a luxury property. The first room bore little resemblance to what had been described, and we ultimately paid to upgrade after an unnecessarily stressful process. Service at the pool restaurant was equally disappointing. A simple request for a cheese platter became an uncomfortable interaction marked by inconsistent information and an unfriendly attitude. In our upgraded room, water spread across the bathroom floor outside the shower, causing me to slip and fall—a serious safety concern given I’m recovering from a major ankle injury. We were also repeatedly awakened by leaf blowers and loud staff conversations immediately outside our room early each morning. I do want to recognize Luciano, Jess, the young woman who showed us alternative rooms, and the gentleman assisting with luggage, all of whom provi
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Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Villa Genesis is a totally unique, boutique hotel, accessible on the main road into Menton. Staff are all incredibly welcoming and helpful, speaking superb English. Our room was the "cosy" option - it's small, but well appointed. Bathroom is excellent, although you can flood the shower, if not careful. The room was cleaned well each day, although there was always a little item missing - we had bottled water left by the bed on 3 out of the 7 days and the coffee and tea sachets were not refreshed every day. Swimming pool is delightful with good amount of canopies but gets full quickly. Do not consider ordering a poolside drink as these are priced exorbitantly! Breakfast was typically continental and not included in the room rate, so we only sampled it twice. Enjoy the hotel for what it is, brilliant service and accommodation on a lovely historical villa.
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Jodie
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful hotel, everything about it was 5star. Lovely friendly staff
PING
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room with marble bathroom and all necessary amenities. High ceiling is wonderful. Room is on the smaller side. Convenient location close to beaches and ocean. On site parking is spacious, pool area is ok.
Melissa
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a wonderful place!
Tatiana
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

1 night, breakfast was fresh, stuff was friendly. Will stay again.
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Fantastic hotel, friendly and warm staff! Rooms are clean, breakfast great and location perfect👌 Loved everything!
Daniel
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great little hotel. Very attentive staff.
Erika madeira Kliauga-de
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice rooms not good location
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

It was fabulous. Everyone was wonderful and the Villa was exceptional. Thank you!!!
Fabricio J
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great place to stay at in Menton. I forgot my prescription sunglasses and they are going to send the to me. Thank you so much
Peter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I am not sure about this property. We had ground floor facing street and just none stop scooters and noise. No complimentary water given, construction next to property with workers looking over the pool. For the price we paid to stay here it was simply not worth it . I will give positive note to the bell hop / staff helper did not catch his name but he went above and beyond help and very friendly and courteous .
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