This was our second d stay. We got married here 2 years ago. We were already staying here in Mexico so decided to celebrate our 2nd anniversary with an overnight stay. The hotel, staff and food were excellent. We enjoyed revisiting the hotel. Hopefully we will celebrate another anniversary here!

The property was clean. The buffet was ok. À la carts at riviera were amazing. À la carts at others were chaotic. Signage is lacking. Advertising of activities was lacking

Es muy grande pero le falta un poco más de animación se ve un poco solo y triste la comida muy rica la verdad

The pool is wonderful!!! Clean rooms!!! Staff 👎 when you go to the buffet is a lot of “managers?? they don’t notice that you there no hello no eye contact lack or smile no interaction with guests. My husband ask for 3 strawberries and the guys denied because he needs the strawberries to make shakes. At the pool they offer drinks very rare if you are in the pool you need to go and get your own drink. The resort is great but the stuff needs a lot of customer service.

Room location hospitality service was excellent

Staff was fantasict but the some bartenders didn't know drinks very well couldn't get it right even using a translation app.

I can't think of anything that I would change at this resort. Fantastic service, great food and impeccable property condition. I've stayed at Tropical, Colonial and The Palace in the past, and have never been disappointed. Amazingly, Riviera exceeded my expectations. We'll be back!

Everything was wonderful! No complaints.

The rooms are spotless. The staff are warm and welcoming. The resort is luxurious and has beautiful views

I recently stayed at Barceló Maya Riviera and overall had a good experience, with a few important downsides. The room was absolutely amazing — modern, clean, spacious, and very comfortable. The resort itself is beautiful, and the activities were a huge highlight. There’s plenty to do, whether you want to relax, explore, or stay active. The pools, beach, and entertainment options were all top-tier. However, the biggest disappointment was the food situation. The restaurant reservations were almost always full, making it very difficult to get into the specialty restaurants. On top of that, the overall food quality was not great, and the daytime options were especially limited. There wasn’t much variety during the day, which got repetitive quickly. If you’re someone who prioritizes room quality, resort amenities, and activities over food, this is a great place for you. But if dining is a major part of your vacation experience, just be aware that the food options may feel a bit weak. Overall, it’s a beautiful resort — just go in with the right expectations.

The most amazing hotel ever. There was so much to do and had the best views.

Spotless rooms, great service, pools & beach.

Cleanness the food the view are all great.

Room and grounds were spotless. I'm glad we actually received a little something special in our room this time for my husbands birthday. Thank you!

the room was clean but not spotless. overall, the stay was what was expected.

Modern. Clean. Fun.

Lovely time all around

Had a nice unexpected stay after checking out from another resort and then the flight cancelled. We liked this resort the best. Beautiful beach and so many things to do. Great restaurants!

Our stay at the Adults only Barcelo' was fantastic! From check in to checking out everything was above standard. We had dinner at the Seafood Restaurant. I had lobster and it was delicious!

Clean rooms, courteous staff members