Dear Ms. Diasiana P.M., Thank you for choosing to stay at Novotel Jakarta Chikini again and sharing your experience. We apologize that your stay did not meet your expectations, particularly regarding the variety and taste of the food. Regarding bathroom amenities, we provide them upon request to support our environmental conservation project. We apologize for any inconvenience caused and appreciate your understanding. Your feedback is invaluable to us and will be used to improve our services. We hope to welcome you back again in the future with a better experience. Sincerely, Riganda Tokatroop, Novotel Jakarta Chikini

Dear Valued Guest, Thank you for your review. We are delighted that you had a positive experience at Novotel Jakarta Chikini. Your positive review motivates us to continue providing the best service. We look forward to welcoming you again. Sincerely, Rikanda Tokatorop, General Manager

Dear Valued Guest, We are delighted to hear that our rooms were comfortable and clean, just as you expected. This feedback means a lot to our team. We apologize for the inconvenience caused by the limited parking. We understand that this has caused you inconvenience during your stay. We will take your feedback into consideration to improve the parking for all our guests. We look forward to welcoming you back again for an even better experience. Best regards, Riganda Togatroop, General Manager

Dear Ms. Monica A.S., Thank you for sharing your experience at Novotel Jakarta Cikini. We are so glad that you enjoyed our convenient location, comfortable room, comfortable bed and cleanliness. We also appreciate your comments regarding the room's soundproofing. We apologize if this made you feel uncomfortable. We will take this into account to improve your experience. We look forward to welcoming you back to Novotel Jakarta Cikini for an even better experience. Best regards, Riganda Tokatorop, General Manager

Dear Valued Guest, Thank you for sharing your kind feedback. We are delighted to hear that our team made a positive impression during your stay. Your kind words will surely be shared with the team. We look forward to welcoming you back soon for another pleasant stay at Novotel Jakarta Cikini. Warm regards, Riganda Togatorop General Manager

Dear Valued Guest, Thank you for your review. We are delighted that you had a good experience at Novotel Jakarta Cikini. Your positive review motivates us to continue providing the best service. We look forward to your next visit. Sincerely, Riganda Togatorop, General Manager.

Dear Valued Guest, Thank you for sharing your experience. We are delighted that the service and friendliness of our team left a positive impression and that you had a pleasant experience at Novotel Jakarta Cikini. We look forward to welcoming you back on your next visit. Best regards, Riganda Togatorop, General Manager

Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that you enjoyed our convenient location and facilities. We look forward to welcoming you back again soon. Warm regards, Riganda Togatorop General Manager

Dear Valued Guest, Thank you for your review. We are delighted that you had a good experience at Novotel Jakarta Cikini. Your positive review motivates us to continue providing the best service. We look forward to your next visit. Sincerely, Riganda Togatorop, General Manager.

Dear Valued Guest, Thank you for your positive review. We are pleased to know that you were satisfied with the cleanliness and completeness of your room, the comfort of our facilities, and the variety and taste of our breakfast menu. We also greatly appreciate your appreciation for the hotel's strategic location and the friendliness of our team. Reviews like these are a great motivation for us to continue providing the best service. We look forward to welcoming you back to Novotel Jakarta Cikini. Sincerely, Riganda Togatorop, General Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that you recommended Novotel Jakarta Cikini. Your satisfaction and comfort are our top priorities, and positive comments like this inspire the entire team to continue providing the best service. We look forward to welcoming you back soon. Sincerely, Riganda Togatorop, General Manager.

Dear Mr. Ahmad F, Thank you for choosing Novotel Jakarta Cikini and taking the time to share your experience. We are pleased to know that you enjoyed your stay and received excellent service from our team. However, we apologize for the inconvenience you experienced regarding the cleanliness of the tableware in the restaurant. This certainly does not reflect our standards of cleanliness and service quality. We have passed your feedback on to the relevant team for immediate follow-up and improvements to prevent similar incidents from happening again in the future. We look forward to welcoming you back for an even better experience. Sincerely, Riganda Togatorop, General Manager

Dear Mr. Eko, Thank you for your positive review. We are pleased to hear that you enjoyed Novotel Jakarta Cikini's strategic location in the historic district with convenient access and a variety of culinary options nearby. We are also pleased to hear that the hotel's surroundings provided a pleasant walk. We look forward to welcoming you back on your next business trip or vacation. Sincerely, Riganda Togatorop, General Manager

Dear Mrs. Anne v a, Thank you for your review and feedback. We are glad to hear that you were comfortable with the cleanliness and design of our room. However, we apologize for the inconvenience you experienced with the cellular signal and Wi-Fi connection during your stay. Your feedback means a lot to us, and we will follow up immediately to improve the network quality and ensure guests get a better stay experience in the future. We hope to welcome you back with more optimal service on your next visit. Best regards, Riganda Togatorop. General Manager

Dear Valued Guest, Thank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience. We look forward to welcoming you again in the future. Best Regards, Riganda Togatorop General Manager