Dear Ms. Diasiana P.M., Thank you for choosing to stay at Novotel Jakarta Chikini again and sharing your experience. We apologize that your stay did not meet your expectations, particularly regarding the variety and taste of the food. Regarding bathroom amenities, we provide them upon request to support our environmental conservation project. We apologize for any inconvenience caused and appreciate your understanding. Your feedback is invaluable to us and will be used to improve our services. We hope to welcome you back again in the future with a better experience. Sincerely, Riganda Tokatroop, Novotel Jakarta Chikini

Dear Valued Guest, Thank you for your review. We are delighted that you had a positive experience at Novotel Jakarta Chikini. Your positive review motivates us to continue providing the best service. We look forward to welcoming you again. Sincerely, Rikanda Tokatorop, General Manager

Dear Valued Guest, We are delighted to hear that our rooms were comfortable and clean, just as you expected. This feedback means a lot to our team. We apologize for the inconvenience caused by the limited parking. We understand that this has caused you inconvenience during your stay. We will take your feedback into consideration to improve the parking for all our guests. We look forward to welcoming you back again for an even better experience. Best regards, Riganda Togatroop, General Manager