The bathroom was very nice. The size of tub and shower were great as well as water pressure. The room size was a plus as well. The location and rooftop area were great as well. The daily cleaning was minimal. The front desk was attended 50% of the time we passed it. The sixth floor room was right next to the cleaning room which the workers passed by constantly. No major issue, just weird. Our room had a weird smell coming from under the sink. Overall, positives and negatives. For price, I thought would have been better seeing comparable hotels and prices.

The stay was fine but overshadowed by the fact that they charged 5,500¥ ($40) for losing a single room key card. This extremely high fee was not communicated during check in or during our stay. I have stayed in other hotels in the area that clearly post and communicate the lost key fee and it's never been this high (maybe 1000¥). We obviously were forced to pay it and the staff could only say that it was 'policy' with no explanation. I would encourage people to look for other properties that won't spring charges on you at the last minute.

Rooms were very spacious and clean. Beds comfortable and wooden tub amazing. Having a stove was great so we could cook. Washer did great job but dryer pretty much non functional

Nice and spacious room. Generally great with only 1 complaint. There wasn’t any clothes rack to hang our clothes after washing. Otherwise it would have been perfect.

The only negative was that our room got hot and there was 1 small window and no air conditioner because the same temperature is shared for all rooms. Other than that, we really liked the room and the property.

The room was very spacious. It could have even fit an additional family. It had a washer/dryer and a large shower area.

The staff were very helpful. The room we stayed in was a bigger space for 4 to 6 people. We have four people stayed there and still feel very spacious. I wish they have more hooks for hanging towels in the powder room. The surroundings area has lots of restaurants you can pick from family-owned to high-end restaurants. Many convenient stores around. Overall, we love it and definitely recommend this for family to stay.

Everything about my stay was perfect. Would definitely stay again if I come back to Kyoto.

The rooms were spacious, with large bathroom and a washer/dryer. Convenient location to subway and bus stations. Close to Kyoto Imperial Palace and Nijo Castle

Great place for family

Great location near subway station entrance and across from the Imperial Palace in Kyoto. Beds were very comfortable and the apartment was a great size. It was very clean and we liked having the washer/dryer to do laundry. We really enjoyed our stay!

This property is brand new and very well maintained !!! Loved every bit of this. Also access to transportation is really good. It is a quick walk for shopping/dining. The premium suite was aswesome !!!

The rooms that were given for 7 people were amazing! Spacious and have a lot of amenities also the staff was accommodating to every need! Will stay here again! One of the best hotel experience I had in Kyoto

Hotel is excellent. Staff was friendly. Wifi was fast and dedicated for each room. The tub was great. Location was convenient as it is essentially on top of subway station, with a direct line to the convention center. The only slight drawback is that you are a little ways from the action (about a 30 minute walk or 10 mins on buses). I would definitely stay here again, if visiting the convention center for business.

Staff Need to improve English!!! Hard to communicate!

アップグレードでリビングと3ベッドの広めの部屋に通していただけました。ヒノキの湯船でゆったりお風呂に入れたのもよかった。我々はキッチンは使いませんでしたが、食器・調理器具もそろっていて長期滞在にも向いています。 洗面所にタオルを掛けるところがない、といった細かい部分で気になった点もありますが、全体にできたばかりの新しいホテルということで、気持ちよく使えました。 京都御苑のすぐ南、烏丸丸太町の「角」近くで交通至便です。京都駅や四条、錦などの繁華街には地下鉄で1本、嵐山、銀閣寺にもバスで1本で行けるので、めちゃくちゃ便利でした。

The hotel was our best experience in Japan. The room was great size, and the bathroom was incredible. The cedar tub was a highlight and the laundry in the room was a huge plus. We would stay here on every trip to Japan if we could! The value was excellent as well.

受付から全て外国人スタッフでした。 日本語会話は問題ないですが、漢字は読めないので領収書の発行の大変でした。一生懸命に対応していたので感じは良かったです。 内部は変な日本風の趣向が随所にあり、また部屋の作りは不便でした。海外にある日本風なスシレストランの様でした。清潔だったので、理解の上であれば、利用できると思います。

excellent si vous êtes juste 1 ou 2 personnes. tranquille et personel parle anglais ce qui est absolument bien.

初めて利用させていただきました 高齢の母を連れて行く為、予め、メールでいくつかの質問をしました。 速攻で回答がきました 安心できる一番のポイントでした お部屋は清潔でした お風呂は檜風呂です 気持ちよかったです 乾燥機付洗濯機もお部屋にあり連泊に最適と思いました しいていうなら 　お水（特にお風呂）消毒の匂いがしました 田舎者なので敏感なのかもしれませんが。 もう１つ、洗面所にペーパータオル、それとも、タオルがもう一枚あればたありがたかったなと思います 総合的によかったと思います