Overall Ratings & Reviews Hotel Chadstone Melbourne - MGallery Collection

Service of the hotel was excellent and very courteous. However the main shower head in our bedroom was broken, the other detachable head worked however. The aircon control unit went into maintenance mode and air circulation stopped, and after a few fiddling managed to reset it back to normal operation. From this, given the hotel is rated 5 stars, there shouldn't be a problem at all in any room to begin with. A high quality hotel such as Chadstone should have staff check everything is operational before the next guest comes in. Given our short stay and level of how much was unpacked, it would have been more bothersome to get service in and then also reallocate to another room.

The hotel is new, strategic, next to the Chadstone mall, which is the largest mall in Melbourne. Close to the bus stop for convenience if you want to city. Highly recommended hotel.