Oh what a lovely hotel. It is a cozy, extremely well located place. It’s like a boutique hotel: self checkin and out but the place is implacably clean and the help is always there in case you need clean towels and blankets. Room was spacious, comfortable and clean. Complimentary tea and coffee was a plus. Would go back and recommend.

The room faced the street, chaos all night, every night. No AC meant windows had to be open for air ... bad scene. It was the University graduation week ... a little bad timing on our part, but we should have been offered another room away from the street ... even the cab driver was concerned for us when we gave him the address upon arrival !!

Family friendly

Clean comfortable room

The single room was bit better than I expected.

The location!

Great location

This hotel had nobody at the site other than cleaning staff. They only serviced my room every other day while they gave me only a set of towel (3 large and small towels). While online staff was responsive, I would describe the service provided was below minimum. Also the street is one of busiest in the town and a full of activities including people shouting throughout the wee hours.

to hot and noisy because we had to leave the windows open not to sufocate

great location

We nicknamed this place "The Cave". It was clean and comfortable enough. We did sleep great here. It was quiet. Unfortunately, all windows look out to building walls, so it was a bit claustrophobic. They did a great job renovating this space but it still needs some color or pictures on the walls might help. I did like the way they kept some old stone and used the old fireplace as the closet. It just wasn't a space I wanted to spend much time in except to sleep. Check in was easy but we never spoke to anyone. When I asked questions on how to complete the online check in forms and to clarify the check in time, I never got a response. We ended up just trying the entry code and it let us in. The bathrooms were nice, and the showers were large. Good water pressure and hot water. AC worked great. The beds are basic no frills but comfortable. This is in a great location and very walkable. Lots of restaurants close by and easy to get the hop on hop off bus. We walked up the hill and found a small little place for Fado music one night. We did enjoy our stay in "The Cave".

Great location and service.

Terrific location, difficult to locate as no hotel name posted. Had to go by street/house number. I6 step steep stair-way to entry. Self check-in, check-out with email code. Clean, large boutique style room and bathroom. Vehicles are not allowed on passageway/promenade so the taxi drop off is about 50 meters from hotel entrance.

Good location, a bit noisy being in a main tourist area.

- We didn't receive any check-in info prior to arriving. Check in code didn't work until we were given a new one. - Upon arrival, we were allotted a single room instead of two, and bed sizes were incorrect. - There were no toiletries. When I communicated to Ana, I was asked " why I didn't tell all these things to the cleaning person" when I had the chance. That is not my job nor theirs. The location is good but it is so hard to find because there is only a smal piece of paper stating it is Casa de Baixa.

Well situated, clean and nicely remodeled

Great apartment. Clean, centrally located, spacious.

The property is not convenient for drivers. Not sure where anyone can drop off bags without walking a couple hundred yards, even from a cab. The elevator is on the second floor so you had to haul the bags up a flight. On the high side, the location is excellent and the rooms are clean and comfortable.

None existent WiFi. We were given an SSID which did not show. The city wide MEO network showed and connected but no internet access.

Well appointed, charmingly renovated, clean, central, charming.