The experience of staying at westow house was excellent from the time of checking in to the stay and checking out The room was clean and fresh and the bed was so comfortable and clean This was our first visit but we were so impressed that we have booked another three days there in two weeks time I would recommend a visit to anyone and quite understand why they have such a good reputation

This is not a cheap place, so to find a small room where one of the bedside lamps didn't work, where the shampoo dispenser in the shower didn't work, where the curtains were torn, it's not good enough. And I thought I'd mention this when checking out, but when I handed in the card, the guy at Reception didn't even look at me, carried on his inconsequential conversation with his mate, and didn't bother asking or even saying thanks and goodbye. Nothing other than poor and overpriced.

Perfect location for a night out in Crystal Palace. The staff was very friendly and helpful. Would recommend.

Great place to stay when attending an event at Crystal Palace Park. We loved the room, attention to details, the very nice breakfast and how friendly the staff is. We also the pub, it was lively with a great atmosphere.

Perfectly positioned for attending a concert at Crystal Palace. Lovely room with super air-conditioning. Friendly bar staff and a brilliant cooked breakfast. Looking forward to staying here again when we are next in the area.

Exceeded expectations. Comfy room with A/C on the hottest day of the year felt like finding an oasis in the desert. The pub and restaurant were lively with a cool breeze coming through. Good food too!

The size of the bedrooms. Also breakfast was delicious

Nice big room, very comfy bed. Quiet after the bar closed. Fantastic breakfast - as good as I’ve had anywhere. Friendly staff. Just fantastic. Would definitely go back.

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Website gives impression there’s dedicated parking but you have to take your chances in neighbouring streets, although at least it is free. Best unload on corner, check in, then park. Rooms are spacious and well appointed but mine was poorly lit, only one light in large bathroom. No lift, many stairs potentially depending on where your room is. But for S London this is great value and the breakfast was especially good.

Lovely spacious pub hotel with really nicely appointed rooms. Only slight negatives would be lack of wardrobe space (hangers on hooks) and lack of window sound insulation so can be a little noisy... but hey its above a pub right. Very good value.

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All good excellent experience

I am a bit disappointed to be honest. I’ve stayed here before and used to live on this road and know how noisy it can be, so I messaged ahead and asked for a room on a higher floor. I got given a room above the night exit and bins on the first floor. Cue 11pm and 2am wake up calls from staff putting out the bins and dragging furniture around every single night. I slept so badly the whole time I was there. The pub has gone through a bit of a refurb which is nice, but it does feel like it’s lost its character a bit.

Great establishment highly recommended

the room is very hot, with outside temperature is around 10C, we kept the window open, but the room is still very hot. It is basically an extension of the rooftop of a restaurant.

No need for parking as we came by Uber. Highly recommend Breakfast Bloody Marys and the brunch menu was excellent.

Not relevant

Lovely hotel in perfect location in Crystal Palace. Staff helpful and pleasant. Nice atmosphere in the bar.

Great breakfast and a nice spot to spend the night before a palace game. Food was solid, service was EXCELLENT. Parking was a bit trickier than we expected but doable. Rooms were clean and bed was comfortable.