Nice

Staff, area, cleanliness, rooms

Amazing service, the rooms are really lovely (so is the rest of the hotel), and the area around the hotel is amazing as well - overall 10/10

Excellent Location, hotel trendy and in perfect condition, beautiful sauna and swimming pool

Modern high end hotel with excellent location.

The only feedback I have is that the pilot on the bed is a little too soft and was not very comfortable for me.

Not as good as most of five star hotels. The space utilization is poor. Bedside table has no room for anything, not even a phone or glasses. Bathroom is outdated. They don’t have automatic toilet. The faucet is still cold and hot separated. The place is very convenient tho. There are much better options for the price and location.

The location is extremely handy, can easily get around to different district of Shanghai within 15-20mins by car. Rooms are well decorated, the overall aesthetic is very chic. One of the highlights would be the entrance of the hotel lobby, the chandelier is definitely breathtaking. Staff were extremely helpful during our stays. The overall experience is fantastic, would definitely come back if we are visiting Shanghai again! See

This is just a perfect hotel - essentially like my home. I stay here every time.

Excellent as always

As a globetrotter, this is a 10/10 hotel. Hands down. Everything is perfect.

Overall this is a nice hotel in a very convenient area of Shanghai. But with the price that I’m paying at this area for a hotel like this I’d expect the hotel to be more generous in its service, for example I’d expect linens would be replaced at least once during my 3-night-stay, however it was not the case.

Great

Beautiful rooms, free drinks, and snack in the mini bar. Incredible location with a lot of shopping areas.

Everything and everyone amazing. Location great, decor, service - all the best of the best. Little oasis in Shanghai. Will definitely stay again.

A perfect hotel for staying at Shanghai.

整體而言是一間綜合體驗很棒的酒店，整潔、員工服務、地理位置、隔音等都相當優秀，美中不足之處在於房間內未有全身鏡，室內也較昏暗(可能是特有的風格)。未來若再訪上海，此處仍是首選!

Receptionists are friendly and helpful in general. Hotel design is modern and relaxing. Love the swimming pool and gym facilities. Beddings are extremely comfortable we had a good rest. Only one problem is when we take hot showers, the metal hand holder connected to the shower head is extremely hot and we almost got burnt after running the hot water for a while. There’s both standing shower and a bathtub which is nice. Excellent hotel location directly linked and walkable to the shopping mall and metro. Decent breakfast as usual just like upper house in Hong Kong. Overall we had an enjoyable stay.

Love this place! Has everything I need

Excellent location right at the shopping area. Another Swire great development, thank you for the exceptional services.