7.4
Pleasant
From 131 reviews
Cleanliness

7.2

Room Comfort

6.6

Service and Facilites

7.8

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Traveler Reviews The Wrens

Number of reviews per page
20
40
Top reviews
Luke
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staying in room 6 and it is horrific, I’ve been searching for other hotels to stay but Leeds is ultra expensive tonight. I paid £67 for tonight. The walls are filthy, hard non carpeted floor, blood on the bed sheets, no mattress protector, black hairs on the pillows and the mattress under the bed sheet, no TV in the room, something that looks like a wardrobe but actually has a boiler in it, the bed sheet doesn’t totally fit the bed so is stretched for all it’s worth, the mattress is SO uncomfortable and old, it feels like laying on the bed frame. There is a private bathroom which is great but the shower is tiny. Good news! There is electricity, so there is that. A fan is offered, but you won’t need it as it’s freezing in here (in May). Totally regret staying here, do NOT stay here, horrific, can’t wait to get to work tomorrow morning. Update, I left at 11:30pm for a different hotel, this room isn’t fit for anyone staying in, a total disgrace.
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Alyson
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a pleasant stay. Would certainly book again.
Sophie
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Was amazing room, with a lot of space, bathroom was lovely and clean, bed so comfortable and a beautiful big window too look out into Leeds, there was a pub open next door but couldn’t really hear them which was great
Jonathan
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Excellent for Leeds arena, pretty basic if you're not too fussy, bar next door was a bit loud but earplugs provided lol
MARK
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Read mixed reviews before my stay. Found it quite pleasant. Some people may find access outside of bar hours difficult as it’s via the fire escape. Location is good. A short walk to city centre & plenty of places to eat & drink in the immediate vicinity. It’s an old building but room was clean & adequately furnished & decorated.
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William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Perfect for a night out stay
Jamal
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Stay away from this hotel. Pay £30 extra book another instead. Pictures are NOTTTTT the room these pictures are definitely off google. Very dirty smells horrible. Sheets are stained!!! You will regret it. We went there saw the room gave the keys back and booked another hotel. Waste of money!!!!!👎
Andrew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We stayed here after a concert at the Arena. We picked The Wrens because it was close to the Arena, and that was probably the only good thing. On arrival we were greeted and felt welcomed. Going up the stairs to the 3rd floor there were no lights. Entering the room it was ok, clean and cool. Until you open the bathroom door and the stench was horrendous. I think it was the smell of dampness but it was extremely overpowering thereforewe didnt want to stay in there long enough to use the shower. We obviously slept (I say slept loosely) on the mattress that felt like it was bought from IKEA. Springs sticking into every part of you body whatever position you lie in. Another bad note was that the bed sheets and towels were both stained. For an extra £20 we could have stayed at the Premier Inn, and that £20 definitely seems worth it this morning.
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Verified traveler
icon-Business
Business
2.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I recently stayed at this hotel for two nights, and it was a horrible experience. The bed had springs poking through, making it impossible to sleep, and to make things worse, I found bed bugs. The carpet was filthy, and there was no cabinet in the bathroom to store personal items. The noise from a nearby club made it hard to rest, and the room was never cleaned during my stay. The pictures online were completely misleading, and I want my money back for such a disappointing and unsanitary experience.
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Samantha
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Easy to check in and handy that you can check in until 10pm especially when caught on motorway. Was a bit confused with initial directions but managed to locate room. Did expect a bath after seeing pictures but got a shower. Room was absolutely freezing and couldn’t see how to heat it and didn’t feel comfortable going downstairs to ask. Called phone line earlier and like a previous review got no answer. Thought I’d warm up with hot shower, water was lukewarm. Music playing outside until early hours but ear plugs provided in room alongside tea/coffee. On the plus side the bed itself was comfortable and warm and hotel location is good. Easy to checkout
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Emma
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Simon was extremely helpful, very friendly & welcoming. Thank you. We are returning customers and will continue to return, it’s in an ideal location for everything and everywhere, close to the theatre and shops, 1 bedroom apartment with plenty of space. The only downfall is the music from the club behind but if you can handle a bit of noise from the music and students then it’s well worth a stay
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Osagie
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Very close to transportation network, shopping centre, restaurants and the customer service was amazing!!!
Leila
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Convenient location but be warned - not as advertised! I don’t know where half the photos on the listing were taken but it certainly wasn’t where we stayed! Although stairs were mentioned, be aware it is over 4 floors with very steep and twisted stairs. Could make a great rollercoaster ride if you handle your suitcase wrong! City centre location over a pub, fine, but there are 2-3 nightclubs next to and opposite which aren’t mentioned. Cool if you’re a clubber, not so cool if you are no longer into raving until 4-5am. Apparently they provide complimentary ear plugs if you ask. If you can be bothered to trek back down all the stairs and if the pub is still open, take them up on this. It was reasonably clean when we got there but unfortunately no brush or hoover is provided, or washing up liquid so we couldn’t make their job easier when we left without being able to do a basic clean. If you are in after us, if you find some stray ‘willy confetti’ (hen do!) we do apologise! We did try! Take a towel! Listing states towels provided, the one towel provided between 7 of us isn’t ideal. We’d rather it was listed as ‘not provided’ so we know to bring our own! Not sure what happened with previous guests but my bed was broken…and directly over a massive crack in the ceiling of the floor below. That was a fun find, as was the bug I discovered sharing a bed with me. For the price and convenient location it wasn’t all bad but read reviews carefully to know what you’re getting into!
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J M
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

I have been to the Wrens a few times and found it excellent. So very disappointed to see the pub shut and great difficulty getting access to the room. I appreciate the building work on the road outside caused a problem. We will give it one more chance and see if things are better.
Denise
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Lots of noise very hot
Duwarka
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

A bit noisy at night because pubs surround. Can’t close the window because of weather. Should have a fan in the room at this time of season. Rest fine for the amount they charge.
Stephane
icon-Business
Business
2.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

No towel in the bedroom, reception locked so no staff to ask for one in the morning. Not answering the phone either.
Mark
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I was the convenient of the shops.but they were a couple of things wrong with the room The toilet flushing system was faulty along with the toilet seat which was loose. The room could do with a bigger tv on the wall so they is more on the desk to work.
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Simon was really good, asked if I could have a room at the very top & he gave me the best one in the house. Can’t thank him enough. Would definitely stay again
Stephen
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

We stay there every time we go to Leeds, close to everything, friendly and welcoming staff, clean and tidy, cheaper than most in Leeds, would highly recommend the Wrens
Number of reviews per page
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