Royal Horizon Baobab - All inclusive

Explore Royal Horizon Baobab - All inclusive
8.8
Very Good
From 308 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.2

Service and Facilites

8.6

Traveler Reviews Royal Horizon Baobab - All inclusive

Number of reviews per page
20
40
Top reviews
Pavel
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I significantly decrease my rating for the place, because as usual I learned that with politeness you get nowhere in Royal Baobab. Garden is beautiful, food is ok, beach is nice. That all stays. The workers there are awesome people. But as well stays that the weakest point of the facility is "management" staff. I faced unpleasant problem: in my room, there was only hot, boiling water getting out of the taps. No cold one. As we arrived little late, I left it to morning (might be some lack of water, or might solve itself.. TIA), but being there with little baby, it started to be serious problem. I attended twice Reception and once - I guess cleaners manager - during the day, but only achived that arriving maintenace stated "low pressure" without further action. I spent all day trying to sort out crap that is not my issue, so when came really agitated at 18:00, unable to wash my tiny kid and as well not able to reach any conclusion, one of reception staff had audacity to lecture me about my attitude. I guess that considering the price and the fact I was more than polite for the whole day without hygiene, this is beyond any red line. I did as well heard in one moment, that reception staff is not responsible for that. Sorry. You are. Majority of staff is awesome in this place, they do their job awesomly. But management just sucks. If you do not need specific (larger) room, I recommend any comptetition, or just AirB&B, will be not disappointed.
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Lamine
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10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Tout était parfait! Endroit à conseiller vivement !
David
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The beach staff can be a little overbearing - the beach staff (while good security) are watching every step you take… headed to the ocean, making sure you don’t move a towel that has been sitting on a chair for 3 hours - ha! The concierge staff is really good though… kind and caring. Desk staff can be blunt and got us a bad taxi ride to the airport
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Carlo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Uma excelente experiência à beira mar, no Senegal. Resort com uma boa infraestrutura, equipe atenciosa e sorridente. Acomodações simples, mas aconchegantes (carecem de uma modernizada), com ótima qualidade de sono. A equipe de entretenimento muito boa, o Resort oferece show durante às noites de finai de semana que são muito bacanas e valem a pena. A comida é bem feita e diversificada, porém, para um "Resort All Inclusive", seria preciso manter uma infraestrutura de alimentação ao longo de todo o dia, desde o café da manhã até pós o jantar, como os demais da categoria, caso contrário, seria um "Resort com pensão completa"!! Sentimos falta de opções disponíveis entre as refeições. Apesar de dispor de um leque de bebidas disponíveis o dia todo, a qualidade das bebidas deixa um pouco a desejar, pois só havia 1 tipo de cerveja e estava quase sempre quente! As demais bebidas alcóolicas não eram conhecidas. No geral à uma boa opção para quem vem ao Senegal, mas não surpreende muito, pelos detalhes.
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Pavel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The place is very nice, cottages in garden, nice beach. However, I do not appreciate much staff in restaurant where food is served. They usually bored, borderline rude and seem to be annoyed by existence of clients. Similar for bars. Security, janitors and reception staff are usually ok and friendly. From Dakar, I recommend travel during the week to avoid usual terrible traffic out and in Dakar.
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Roshni
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with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The beach view was unbelivable. The room and food was excellent.
Muhange
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very beautiful place, the rooms were clean. The stuff was terrible, zero smile and unless you speak French they won’t even try to communicate with you!
Morten Lund
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Make the pool away the main restaurant to a silent pool
VALERIE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Our stay at Royal Horizon Baobab in La Somone was truly unforgettable. From the moment we arrived, we were welcomed by the kindest, most polite and professional staff across all services — kitchen, waiters, animation, cleaning, and security. Everyone made us feel at home. The food was absolutely amazing, with diverse and delicious choices every day. The pool area was spotless, with comfortable sunbeds perfect for relaxing while enjoying the beautiful surroundings and stunning views. There were plenty of fun activities and entertainment programs to keep everyone engaged. The location is ideal, with the village nearby and exciting experiences like Bandia animal reserve, quad rides, and boat trips in the Somone Lagoon. A special shout-out to Issa, Tina, Amadou, Mata, and Ismael from the animation team, and to Pape and Adama from the waiting team — you made our stay extra special! Highly recommended!
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Moulaye
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean and the air conditioning also
Nader
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

the location is beautiful on the beach, nice garden , 2 swiming pool , eating and drink , animations…
Virginie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent
Djibril
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean , quite, awesome staff
Manuela
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10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Yes
MICHELE
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was great!
Pavel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean room and check-in was flawless. Local staff as cleaners or gardeners are very nice. We did not like staff working in the dining room and bars, they are not much nice, rather rude and slightly passive agressive.
Romain
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Équipe très sympa et toujours disponible. Infrastructures agréables et bien entretenues, parfaites pour se détendre. Emplacement idéal, à la fois pratique et dépaysant. Très bon séjour, conforme à l’esprit all inclusive.
Amadou
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room that was initially given to me was not great, and I asked for a change, which the team handled without any issues. Overall, this is a nice location, the staff were very nice, and the food was great as well.
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

From start to finish a perfect stay! We arrived in the morning and thought we couldn’t check in until 3pm but they gave us access to our accommodation on arrival. The same with a late check out which made our holiday! The food was great, beautiful grounds and beach. Bed was comfy and a large balcony and two pool areas it was fabulous!
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BELINIA S
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Impolite arrogant staff, pool not heated, toilet in rooms not working and dirty, no internet in rooms, cats everywhere...bad smell around and in rooms..very bad hotel
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