What a great hotel in the South Centre. Yes it could do with a bit of tlc in the common parts. The bedrooms are excellent, bathrooms with heated floors. So close to everything but quiet. Teleferico at top of road, 2 lines, 10 mins walk, whole city is easy from there. Cooked bteakfast good, nice coffee.

Excellent service from English speaking associates in front desk

Very nice hotel and very convenient for walking the city and connecting to the gondola transports.

The staff and amenities were amazing. Great breakfast.

This hotel does not provide coffee maker or kittle in the room . Breakfast has very few choices . Inside the bathroom they just put on soap . I need to take this ( one only ) soap to shower and bring back to wash basins for hand washing . Shower door is half close . So when I take shower water come out on the floor . It is not worth spending high room rate with this hotel . My friends stayed at another hotel with half room price than hotel Europa . They have better breakfast and better room than my room . I do not recommend this hotel with $100 plus per day room price .

Front desk staff are excellent, very knowledgeable and helpful

Clean with heated bathroom floors

The hotel personnel were a great team. They worked together to be to be the best team

DO NOT STAY HERE the staff are rude, the hotel is rundown and outdated. The (sparse) single use bathroom amenities are very poor quality. The showers are from a mix tap and don’t properly switch from tap to shower, so the shower is poor, slow and temperature intermittent. (This was in 2 different rooms). There is heat/cooling on the wall, but it makes no difference to the heat being blown out. The staff are totally inflexible, and really rude. They don’t seem to have any customer service knowledge at all.

Nice hotel with good staff. Breakfast was basic but pleasant. The whole place is quite outdated, but it has been kept well and is clean.

Central air/heat and hot water. Large bathroom. Comfortable bed. Cheaper than other accommodations in La Paz and nicer rooms

Underfloor heating (yes!), a bath (yes!) and duvet (rather than blankets). Very 80s decor. Down an alley way. Pool. Very good but for some reason nearly empty.

This is a business hotel, but the room was spacious, distinct desk area, and heated floors. The heated floors were amazing. Close to the main street in La Paz and restaurants. Elevators, and a nice lobby area and small outside seating/smoking area.

Staff was excellent. Food there was great too. The tram system is amazing and close to the hotel

Great stay

Excellent albeit dated hotel near city centre. Bed was so comfortable. 90 BOB taxi ride to airport from here.

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The staff was polite, helpful and courteous

Very friendly and helpful staff.

No body shower gel. No coffee or hot water pot. Not a 5-star treatment I expected. Overall, it was ok to stay there. Staff were friendly and helpful. Loud music until late at night from the next building with some music association.