The staff is great. The rooms are clean

Overall a good experience , hotel needs a front paint touch up.

The room was spotless. Beautiful location. Wonderful spa with heated outdoor pool, turkish steam room, jacuzzi, and sauna. Restaurant was nice.

SUPER views,large room( Executive room) Needs some updating.

Very good room service ,staff was very Line, restaurant had two menus, one with Ecuador topical food, other with international food. Location was also great with best restaurant in town. We had 10 great days . Thanks. Peter. K

The facilities were very much rundown. The front desk staff were professional and helpful, but service apart from front desk was lacking.

Great location, helpful staff, super noisy at pool with lawn care

Excellent hotel

Extra clean my room thank you the restaurant staff very friendly and . Everyone gently and respectfully

I liked it except for curtains not closing fully so sun comes in the morning. Playing music very loud during the day and evenings

Our flight was delayed and we didn’t ’t arrive til 5:30am and the staff couldn’t have been nicer!

Had to pay extra for our 13 year old to stay in the room when we already had 2 beds in the room. The hallways were very dark, and there was no air conditioning in the rooms. The food and service at the restaurant were wonderful.

The is a historic (Mid-Century Modern) building in a wonderful part of Quito. The location is exceptional and business services (printing, scanning, etc.) were very efficient.

Needs to be repainted otherwise the staff is great!

The staff is always nice. The building exteriorly is not well maintained. Otherwise we like the restaurant staff too. Friendly and always great service

Very friendly and helpful staff, some recognised us from last year's stay making it a more homely stay. The bedrooms are spacious clean and well serviced. Breakfast and dinner are great with plenty of choice. Lovely scenic setting, with heated pool, jacuzzi and gym. It is convenient for safely walking to local coffee shops & getting taxis into the city. If there was a slight downside, the hotel is a little dated & in need of a lick of paint, but it wouldn't stop me staying again.

Everyone is helpful and friendly, the service is good along with great breakfast and dinner.The room is spacious, clean & serviced excellently with fantastic views across the valley.

Stayed here for the third time in the last three years, great location, giving good access to all of Quito. The staff are friendly, helpful and very obliging. The room overlooking the valley and pool with fantastic views, is spacious, clean & serviced each day with clean good quality towels. We included breakfast with our stay & was excellent with plenty of choice of hot & cold items. We are dinner in the hotel on some occasions and again we could not fault the quantity and quality. The area has plenty of coffee/snack places in walking distance and is very safe.

Friendly staff, good size room with fantastic views, breakfast excellent, dinner a good choice & quality. Comfortable bed.

Ver nice hotel for tge price withgreat service. When obe of our prepaid tours didn't show, they called around and found us a private driver and a much better tour for halfthe price.