We had a wonderful stay and truly enjoyed our time at the hotel. The staff was welcoming, attentive, and always willing to help, which made our experience even more enjoyable. The property was clean, comfortable, and relaxing. One suggestion that could make this hotel even better would be to add more entertainment and amenities for couples. Activities such as live music, evening events, or other recreational options would enhance the overall guest experience. Overall, we had a great experience and would definitely consider staying here again. Thank you to the entire team for your hospitality!

Apart from it being in the business district it was all very good… staff all lovely and helpful. 4.30 breakfast they put on a great spread for us. An uber ride into the old town ranged from $3.50 us to $5… which is a bargain. Supermarket 2 blocks away, restaurants cafes everywhere…

They are friendly and professional

The breakfast was excellent loved it

Habitaciones limpias y confortables. Buen desayuno. Staff amable y colaborador. Se necesita panes sin gluten. De hecho, sin trigo, hay solamente galletas de dulce que no son tan buenas.

Habitaciones limpias y camas confortables. Apreciamos la calefacción de ciertas zonas del piso en el baño. La gentileza del personal, entre otros Giovanny a la recepción, y el servicio muy atento de Diana en el restaurante (desayuno).

Great location, awesome food, and great staff.

Well located hotel. Easy check in, spacious room and good experience overall. I would stay here again.

They are professional

Es bueno

Mi segunda vuelta a este hotel y volvería de nuevo por su ubicación, limpieza, la atención del personal es excelente el desayuno muy bueno y variado. Lo recomiendo.

Staff was excellent! Beds were very comfy and room was clean. I do wish they had Smart TV/Netflix access..

Service was great. Room is comfy and clean and the bathroom floors are heated up

Excellent service!

The room as clean, and the delights and chocolates on the pillows were a very nice touch

Nice big clean rooms. Breakfast was fabulous and the staff were very accommodating.

Cleaning of room.good

Recomendable por su ubicación limpieza atención

We stayed at Hotel NH Collection Quito Royal for several nights and had a good experience. The hotel is clean, and comfortable, and the location is good, close to many nice restaurants and coffee shops. The staff were all very friendly, professional, and attentive, always ready to help with anything we needed. Breakfast was delicious with a great variety of options, and the service was excellent. Overall, we really enjoyed our stay and would definitely recommend this hotel to anyone visiting Quito.

Amazing helpful staff. Really appreciated sorting out an airport transfer for us since our flight got in at almost midnight. Room is spacious and very clean.