It was perfect the staff was bilingual...came for my niece's 13th birthday....it was unbelievable.

You are not allowed to park in front to take you bags out, the front door parking ONLY FO HOTEL’s shuttles, very stupid and they actually asked you to park down the hill. Horrible front door service, people are very rude not well trained or educated.

Thank you once again! The breakfast was outstanding—so much variety, easily one of the best buffets in town. We also really appreciated the late checkout at no extra charge. We enjoyed the pool, gym, and sauna, all of which were clean and well maintained. The staff was attentive, cordial, and professional throughout our stay. Overall, a super clean and well-kept hotel. Thank you!

It was fine since we arrived late and left early the following morning.

We had a wonderful time and loved the spa.

The room was excellent, clean, and comfortable. The breakfast that was offered was delicious. Everyone was friendly and helpful.

Terrible customer service!!!! Our bed sheets smelled and our duvet was stained with what looked like food or blood stains- terrible!!!!

Muy buena

Expedia debe indicar el número máximo de huésped en la habitación que ofrece en la página

The food is delicious

Overall experience would give it a 4.5 stars. Staff for the most part very friendly and helpful. Food was ok, clean rooms, exec lounge was nice to have! Would recommend!

Great place for families.

convenient place and clean

Super nice hotel staff! Concierge level is lacking compared to many other places I’ve stayed.

Did meet my expectation

Outdated room, leaking refrigerator, courtain falling on one side. Arrived late and no air conditioning in reception. Reception Staff very courteous but I was awaken at 8AM to ask if we need laundry and at what time we were leaving the room

The Hotel is very nice and the room is great. Only issue I have had is lack of hot water in the shower and breakfast seems a bit pricey. There should be a more economical offer for those of us who don’t want to pig out at a buffet. Staff is absolutely wonderful.

Great hotel, great staff really good location. We unexpectedly got a complementary upgrade to a suite which made it even better given how little we paid for the room. Even without the upgrade if I were going back to that area, I would stay there in the heartbeat.

Excellent

Everything was good. Need improvements on carpet, repaint walls. Especially on the 6th floor