Nice for everything

The location is a great location The staff was very friendly the breakfast had a great variety of food The only thing is the bed is on the firm side I prefer a softer bed

Nothing

well yes and no..I am a native New Yorker used to eggs and bacon etc..they have eggs and bacon,but alternate,one day scrambled egg and bacon,one day fried eggs sunny side up with local sausage,but remember Domicans breakfast is different then American,you have to understand,and its a lot more healthy,lots of fruits..i just regret them not having orange juice,but its a small detail..The only negative i can give with breakfast is staff in breakfast shift dont smile at you or dont even come to ask if everything is ok.When i go to Punta Cana or Romana staff always have a smile..But the smiles of front staff,like Patricia and Orlando make up for it,as well as the cleaning lady on my floor and the evening staff at bar,Fabian,Evangelina,Rosabel and Carolina..Morning breakfast staff are like zombies,sorry but true

Yes

El hotel es lindo y limpio y todo el staff nos trató bien excepto la chica que nos ayudó con el check in... ella fue muy grosera y poco empatica.

nice place. great views. I love the outdoor pool/bar/restaurant area

Yes perfect view

Clean, check in satisfied

I did not like the hotel. The rooms were small and I ended up getting a knock on my door at 730 pm regarding loud noise but there was non , I was talking to my aunt in the room and we weren’t screaming. The pool was a bit dirty. The food was horrible. I had to pay for the buffet too. I will not be returning .

Excellent

Excellent

There was no hot water, couldn't sleep all night because if a loud disco music from below, TV wasn't working and I went to ask for another room and the receptionist didn't even pay attention to me, finally told me she couldn't make any changes. Plus, at 8am, after I couldn't sleep from the music all night, a maid knocked on my door at 8am very hard and woke me up.

Very good hotel very clean

The room is outdated, changing of sheets rarely (never) and 7th floor was horrendous. The worst food I ever had in the Dominican Republic;however, some of the staff were decent. Nonetheless, the hotel has potential,but, it needs work.

good experience with my family

The staff were rude upon arrival they provided no information or directions to the parking lot. The late night front desk staff made me wait to answer questions because he was ordering food, upon entering the room the staff that took us upstairs took pictures of items inside the fridge. When leaving the cleaning staff asked if we were checking out already which I found very unprofessional, I had to say good morning twice to the front desk staff during the morning because he did not say good morning back and the head of security (tall guys with a suit) was arguing with a male maintenance worker as we were putting our bags inside our car. The staff all need to be trained in etiquette, ooh yes, the check in staff asked my wife for copies of her ID while correcting me about how I booked our stay. I wont be returning to this hotel ever, and people visiting the country should avoid this place.

En general todo estuvo bien, añadiría más variedad en el desayuno

I been staying in this hotel many times. I can see how the breakfast selection is getting bad. No flavor always the same

Room was clean, staff polite and the best part was the Terrace /Pool/ Bar!! My family really enjoyed. Waitress did an extraordinary service, specially Ms. Iris.