6.0
Pleasant
From 8 reviews
Cleanliness

7.4

Room Comfort

5.6

Service and Facilites

7.4

Traveler Reviews The Smith Hotel

Number of reviews per page
20
40
Top reviews
Adam
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent restaurant and staff
Samuel
2.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

The Rooms were NOT at ALL as advertised. The Beds were not what we had reserved. The staff gave us the accommodations that we had payed for online, but the rooms and beds were all smaller than advertised. We had booked a queen and King suite with two separate bedrooms and we were given a Double and two twin beds. The Rooms were very tiny without room to turn around in, the Bathroom sink Flooded up out of the floor drain if you ran the water for more than 8 seconds. The water in the shower had no temperature control and flooded out from under the glass walls to soak the entire bathroom floor. To the credit of the hotel the facility was very clean and tidy, but I can't recommend staying there without knowing exactly what you are paying for. Do not book online!
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Deanna
8.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

I was impressed with the beautiful property. The staff was excellent and very helpful in my solo travels.
Verified traveler
6.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Bonsoir Je fait le réservation une chambre de 2 personnes Ma mere et mon petit frère montant 125 euros mes fami sont arrivées on augmenté le prix des 125 au 175 euros
Mayo
6.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

まずホテルの所在地ですが、ナイロビの空港からだいぶ離れていたので、少し不便でした。 ホテルにたどり着くまでの道は雑然とした田舎。 ホテルはこぢんまりしていますが従業員の方々がとても親切でした。 設備面についてはヘアドライヤーがなかったり、バスルームがシャワーのみだったり、お国柄あまり髪の毛を洗わないのか、郷に入っては郷に従えといったところ。 ホテル検索の時に空港からとか、ナイロビ市街地からどれくらい距離があるのかを示すべきだと思います。 ホテルで両替ができませんでしたので、現地通貨は予め用意しておくと安心です。
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