Overall Ratings & Reviews Sheraton New Caledonia Deva Spa & Golf Resort

Staff and management were amazing in very very tough conditions.

Great setting in the countryside and on the beach. No parking allowed by the units (golf carts can be called for transport if necessary) making it very private and quiet

Poor choice of food options and quality.Not much entertainment as we are far from anything.Expensive for what’s offered.

We really enjoyed our stay in a beach bungalow. The room was spacious and very clean with an amazing bathroom. The property itself was lovely and peaceful (we checked in midweek) and it never felt crowded. We loved the pool and the open air spaces around the bar to relax. The dining options are somewhat limited, and frequently several items on the menu were not available. The buffet breakfast, while varied, was a little off putting with the birds being so close to the food stations. Understandably it’s hot and you want the airflow from outside, however I think it would be wise to invest in some more food coverings. A few extra things in the room such as a few plates and some teaspoons would also be a great addition. Overall we had a great time and loved the private beach the property sits on.

It was ok, room is spacious and comfortable. For the size of the hotel there were very limited spaces next to swimming pool and not very comfortable access to the beach. Reception staff were not really friendly.

We had a lovely stay, the room was gorgeous. A little disappointed that we would have liked to have hired the bikes and been on a snorkelling trip but no availability for a week. A shame this wasn’t mentioned prior to arriving. We also paid a lot for a themed buffet- the food was average and rather tasteless. Not enough staff for the number of guests- we waited over 40 minutes for a drink by the pool which arrived with no ice and was warm.

Splendid!

We loved our stay, such a beautifully designed bungalow right near the gorgeous beach! Highly recommend spending a peaceful time at this beautiful resort and take advantage of the nearby hikes in the mountains and long walks on the beach. A must is the glass bottom boat nearby to see the sea turtles and a flight over the barrier reef.

Great place to stay. Beautiful area to explore. Breakfast buffet was great but very limited dinning options for lunch and dinner. Wish we would have booked a room with a kitchen. The on-site dinner option opened too late for us as we have two young children and there is no other onsite option other than 4 pizzas to choose from. Even when going into the nearest towns, restaurants opened too late so it was hard to find something decent to eat. As we expected for the time of year the main pool was freezing but we packed the kids wetsuits and they were still happy to swim. The little heated pool was a good temperature to swim in but could get busy. We had a great stay but would probably not return until the kids club is opened back up.

Beautiful location and peaceful. Easy access to Deva park, perfect for people loving hiking, horse riding, biking and access to the beach and golf. Stunning property replicating traditional architecture. Great staff.

We had a lovely relaxing few days as a family visiting from Australia. It was luxurious, quiet and clean and the staff were lovely. We had a hire car and went for a drive one day to break up our stay as we are not into golf and found it a little too quiet and relaxing. The beach is beautiful but is shallow seagrass for a long way out. We used the paddle boards to go out a fair way and look at the coral from above but didn't snorkel - it seemed too far out. We saw turtles out there from the paddle boards though. The pool and surrounds was lovely. The breakfast and dinner buffet were both good.

Peaceful stay at beautiful location

The resort is beautiful and so are the rooms, our room overlooked the golf course and it was easy to call to the front desk to request a pick up by golf cart at all hours. The staff are very pleasant and although English isn't widely spoken, communication was very easy. The room was very clean and spacious, the pics don't do it justice! The drive is easy from Noumea and the route scenic. Breakfast and dinner too was delicious and is so large, you won't really need lunch, but there is an open bistro of sorts right on the water by the pool. Great place for adults and kids alike.

We had an incredibly relaxing time here. PLUSes: I absolutely love the reception area, and pool and surrounds. Cocktails brought to the poolside. Lunch! Especially the steak and the shrimps on a skewer with the side choice of roasted pineapple. Just 10!! Bungalow, and the deck and deck furniture on it. Being able to hire bikes. The poolside design and appearance, in all respects, are absolutely lovely and photogenic. MINUSes: Croissants: the most miserable ones I’ve ever found, consistently with uncooked dough in the middle. Midgies always flying over the fruit at breakfast. Breakfast, somewhat blah and remember the price is around NZ$500 a night (all day long a five star price) so food should be better. Having to chase people to get poolside drink delivery. Dirty wooden floors in indoor bar area. Need deep cleaning. Broken bits on outsides of some bungalows. Shabby golf carts (used for first trip to bungalows with bags). The property is really really good but a few aspects as above need a very good refurb. Being unable to turn off a number of lights in our bungalow (room 2) which seemed to be down to a dodgy light switch. All night on.

Unbelievable, everything is perfect! What an amazing place to stay!

All you need, if you want luxury and a relaxing stay away from the tourist spots, look no further

Confort was on top, but the hotel was full, and they did not know how to manage it. We have waited 45 min for a cocktail, we'cancelled it because we booked at the restaurant. But.. We had to wait again to go inside and eat. We did not have any glass, s9 we did not drink, and NO ONE came to ask if we wanted smth. I came once on week day it was quiet and it was perfect. I'm disppointed for the price we paid, that's insane (the buffet at 60 usd pp !!)

Beautiful place to stay in New Caledonia. All of the ataff were helpful and friendly. We stayed in the garden bungalow and it had all the amenities you would want including perfect temperature control. Very close to the beach front although due to large amount of sea grass in that area is not great for ocean swimming however the pool is stunning and you can hire kyaks to go out on the water. Great buffet breakfast, would recommend. If you are wanting digital entertainment bring your own because the TV has limited channels and mostly in French, without subtitles. Would recommend the glass bottom boat tour! A highlight of our trip.

From the moment we arrived, unfortunately the service was not superb. We arrived later at night and were handed a terrible map and informed there was no room service. I was able to work out on my own that there was indeed take away options available and a shuttle to your room. That first impression really was the tone for the rest of the trip. We moved from our standard room to a suite as the room was not up to par. Not reflecting as per the images provided nor a reflection of the price paid. The suite however was very nice. The location is amazing although extremly isolated so if you do go i would recommend getting a hire car. The activities around are based around water, but do you own research and bookings. If you are after sensational food and service this isnt the location for you. You get far more bank for your buck going to Thailand and they seem to want to accomodate and create a lasting experience far more. Also the kids club we found out has been closed for three years due to carona even though images indicate there being a kids club available and was a huge part of us selecting this location. The staff mostly stood around talking and little requests like water were an inconvenience. Positives were the golf, pool and beautiful location. Its a real shame that they cant seem to orgainise themselves as the hotel has the ability to be great if they could find staff that cared.

Buildings and rooms were beautiful. Food was excellent.