Overall Ratings & Reviews Best Western Plus Addis Ababa

Excellent!

It feels like a home . The staff was so helpful and caring best stay ever

Nice people. Convenient location.

Would have liked to get shuttle from the airport but don’t know how tonarrange it.

Property is in a great location. The people are super friendly and helpful. This is my go-to hotel when I'm in Addis Ababa.

Parking is very small, rooms are small and you can hear people in the adjacent room using bathroom and talking

Good and efficient service. Very commutative for arranging an airport shuttle at a late hour. Driver was there waiting. Highly recommended. Great value.

Samri and coworkers at front desk were exceptionally helpful!

Well appointed and well run outfit. The vibrant dining and drinking space on the ground floor is a haven for socializing… Lots of good food options. Loved it.

Outside noise

Brook. Solo traveller from Canada. Honestly, I don’t know why people give this hotel bad reviews. I had a comfortable stay. Great restaurant on 1st floor that offer al a carte and buffet options. Love the open patios and bar area at the lobby with evening entertainment. Great location at central bole. Walkable to near buy attractions and cafe. Overall I had no complaint.

Clean and we'll equiped gym. Shuttle services were prompt. No wait at the airport.

Effective, polite check in. Great food at good price. Good gym. Excellent massage. Timely airport shuttle. Great stay.

Staff were very responsive...noise from neihhbors was loud...luggage handling was terrible

First of all, would like to think Mr. Asmaraw who quick to assist me when I was indeed in need of help. Secondly, I would think Ms. Netay who kept my room clean whenever I needed it. She also helped eliminate the old smell in my room with fresh fragrance.

This property was just what I was expecting. Though the rooms were small, it was sufficient for my grown son and myself. The coffee shop and the restaurants are fantastic and there’s lots to see right outside the door of the hotel. The only hiccup was on the airport shuttle as there was a miscommunication, so I would encourage people to double check the shuttle if they are arranging it. Otherwise the hotel was great and I would definitely stay there again.

I have stayed in many hotels in Addis Ababa, but I was blown away by the exceptional customer service at Best Western Plus Addis Ababa. From the warm welcome at check-in to the attentive and friendly staff throughout my stay, every detail was handled with care and professionalism. They truly care about their guests. Best Western Plus Addis Ababa sets the bar high for hospitality in the city, and I highly recommend it to anyone visiting Addis Ababa.

The Hotel was clean and safe. The Staff was very helpful.

Best WiFi speed, and convenient location

Always outstanding service at BW. That's why I continue to come back.