I didn't went to the pool because i had very busy schedule but the balcony was very beautiful the room was very warm and cozy,i will be back, i love the breakfast and the restaurant

The room was so nice, clean and full of amenities.

Despite being very transparent on Expedia's site, when I got to the hotel they charged me an additional $495 TTD for my kids. When I spoke to the Supervisor, I was immediately communicated with attitude and abruptly told i have to pay. The toiletries, weren't replenished. Place needs refurbishing. Bathroom door could be open and closed with a push. Breakfast was limited in variety. Will never return to that hotel!

Friendly staff

Overall positive experience with excellent staff and service. Safe and convenient location. Rooms and shower facilities are outdated.

Short walk to the Savannah and Ellerslie Plaza. Nice quaint hotel with features. Water in shower was only warm not hot but room was nice.

Staff were very polite and accommodating, especially in the restaurant for dinner and breakfast.

It is close to the Savannah so it was awesome. Food and everything was great.

The b

Very courteous and friendly staff

Close to the Queens Park Savannah, Ellerslie Plaza, and Port of Spain. Staff were very polite. Both restaurants had good food, drinks and service.

Overall. Pretty. Awsome to stay. , just some small touch up on building. Inside like hallways and batherrom

I was on a family reunion when I stayed at Kapok the breakfast is exceptional! Very friendly and helpful staff it feels safe and like a little hideaway although its situated close to the busy highway. I had an awesome view of the savannah and Port of Spain area so beautiful especially the early morning view! Definitely will stay here again whether it's for business or pleasure!

Great

Great customer and friendly staff. Client feels welcome.

Great hotel

Friendly staff, spacious rooms

Was expecting special treatment for being platinum member, but not got anything No room upgrade

Quiet, affordable

We came to Trinidad to watch our daughter play at the CFU tournament. The front desk staff (Cristal, Kiran and Rafael) went above and beyond to help us find transportation and tour guides. Janille, on service, always knew what my husband and I asked for Breakfast and when I wasn't feeling so well, she recommended comfort food from the Kava restaurant. Oh the pizzas and curries at Kava are so good. We stays at Kapok for 12 days. We were able to work remotely and we would come back to Kapok in a heart beat !