Sarova Stanley Hotel, Nairobi

Explore Sarova Stanley Hotel, Nairobi
9.0
Exceptional
From 820 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.2

Service and Facilites

9.4

Traveler Reviews Sarova Stanley Hotel, Nairobi

Number of reviews per page
20
40
Top reviews
Yossi
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Haven of quiet, comfort, elegance and kindness amidst the hustle and bustle of downtown Nairobi: The Sarova Stanley is an amazing hotel. It is a beautiful building, immaculately maintained, thoroughly modern, yet with the feel of a world-class, historic hotel. The Thai Chi restaurant is exceptional for the quality of the food and the ambience, and the breakfast buffet, especially featuring local dishes on Friday mornings, is wonderful. The best part though is the hotel staff: warm and welcoming Hospitality Professionals, knowledgeable about their mission, proud of what they do, and determined to provide an excellent level of customer service and experience. I recommend this special place unconditionally - and plan to return!
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He
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room is very clean and comfortable, the staff are super friendly, and the breakfast is wonderful.
Mohamed Ali
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing stay with the friendliest of service from all staff from check-in to check-out. Highly recommended and look forward to visiting again.
Vivian
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was spacious and very comfortable. Staff is amazing! Everyone is so hospitable and from Patricia who waited nearly two hours to collect us from the airport after very long queues at immigration and customs to the concierge Joseph helped us organize an excellent driver and happily answered our many questions. They and all the other staff made our stay outstanding. Already looking forward to booking again.
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Mark
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes
Christopher
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was very friendly helpful and provided me an extremely safe and enjoyable stay. The hotel is beautiful and the rooms are large and spotlessly clean. Probably the best hotel I’ve ever stayed at and I’ve traveled the world .
annemarie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was everything I needed. If I go back to Kenya, I’ll stay there again.
Jo
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely stay - beautiful old colonial hotel. Pool snacks samosas & chicken. Very central can walk to KICC and Masai Market. Maxwell & Emily spoilt us in our club with drinks & snack. Highly recommended.
Ronny
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, room was clean and beautiful
Lukata
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I had the best time my wife and I was greeted as royalty . The hotel , staf and everything was out of this world. Sam Nyuthe at the front desk made all this possible. I can’t wait to stay again. Looking forward to booking my next stay .
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Exchange Bar very well stocked with budget to premium offerings
Ida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent service. Nice hotel.
marcus
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff are awesome and so professional. They were all so attentive especially Catherine the bar manager on the 5th floor. She made my dining experience extra special by recommending several delicious choices from the menu. This was my second stay in three years and I would stay there again. My only criticism is the air conditioning in my room was weak (the blower output at a low CFM) and almost at room temperature. I experienced the same thing my first visit. Other than that it is a fine establishment with excellent food. They make you feel at home
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Lukata
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Had the best stay in Kenya
david andre
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was very pleasant and helpful. The restaurants were excellent.
Paula
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Lovely welcome and the staff in their Red uniforms very authentic. Easy from airport.
YAMIAN
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Food was undercooked. Casava, meat, potatoes, were all hard.
Alexander A.
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice hotel and stuff in the Nairobi center, used valet parking, club room, exchange bar and pool, and we got room upgrade!
ANIL
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Excellent service with nice amenities and restaurants.
ANIL
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Comfortable room, excellent service
Number of reviews per page
20
40