The hotel was brilliant, staff were kind and the room was well looked after.

I had a wonderful stay, just that I was a little surprised to be told that the air conditioning had to be paid extra, but that was handled afterwards. otherwise nice setting, spacious, beautiful swimming pool access to the sea really nothing to say.

My first time to Gambia, won't be my last, had a very good time there, I stayed at Bungalow Beach hotel it was very clean pleasant, the staff were very helpful, I had an issue, that returning to my room been out all day my room door was left open by the guy that did the house keeping, that morning I was about to leave for the day when knocked I told him that I would be two minutes as all I had to do was to put my shirt on, which I did but when I stepped out of the room he was nowhere to be seen, he had left his cleaning trolley, so I pulled the door too and locked it. When I returned later that evening I noticed that my door was ajar I cautiously went in the room was made up all my belongings was still there. I reported it to the front desk.

Nice place to stay. Staff very good and make you welcome. Good all round

Restaurant staff needs to be better trained. There is NO customer service whatsoever! Food takes a long time to be prepared and when you ask for anything else it’s like you inconvenienced the waitress...noisy, drumming going on late into the night. I guess when you are not there for vacation it’s not really for you.