When I checked in, I forgot to bring my physical ID card and they were patient enough to wait.

The best place to stay during my time in Palu. It truly felt like a villa. Spacious rooms at an affordable price.

Maybe you need to provide the transport from the hotel to the front gate.

The hotel staff were all very friendly, the service was excellent, and the rooms were clean. However, the air conditioning wasn't cold enough.

The room is comfortable and spacious, but I'd like to ask you to check the AC. When I stayed, the AC wasn't cooling, and the door didn't lock when we wanted to leave, making me nervous when leaving the room.

The water is off, the door is broken and can't be locked, the room is dirty

Friendly staff, clean room, only the bathroom, the shower is not very good...

The view is really great. It's perfect for a family vacation.

Clean room, great facilities & comfortable atmosphere.

Because it's a villa, the rooms are far from the reception and restaurant. It takes extra effort to get to the reception and restaurant. The view outside is beautiful.

Recently I found another cockroach wandering around the hotel, and recently breakfast at the restaurant was cancelled for the same unclear reason... it was replaced with MBG being delivered to the room... oh my

Recommendation: If you go to Palu, you must stay here🫰🏻

Sooooo much fun A fun experience. It's just a bit of a challenge getting to the restaurant and pool, as they're separate. But, it's okay.

This hotel offers one of the most stunning and expansive views in the area, making it a truly special place to stay. Perched on a peak, it provides a magnificent panorama that is especially magical at night when you can see the glittering city lights of Palu below. The atmosphere is incredibly peaceful and perfectly suited for a relaxing getaway. The spacious grounds are ideal for light exercise, such as a morning jog or a leisurely walk, while taking in the beautiful scenery. It's also a fantastic location for photography, with countless opportunities to capture the perfect shot. The property features a nice swimming pool, and the on-site restaurant is a definite plus, with a menu that is surprisingly affordable. However, there are a couple of points to be aware of. The service felt quite minimal, as staff were rarely seen around the hotel grounds. This contributed to the quiet feel but could be an issue if you require frequent assistance. Furthermore, there is no internal phone network in the rooms, so you must use your personal phone to communicate with the front desk or any other hotel services. In summary, if you are looking for a tranquil retreat with a world-class view and don't mind a more independent, self-sufficient style of stay, this hotel is an excellent choice. The location and scenery are its strongest assets, providing a memorable and picturesque escape.

Well, because its function is a villa, so the design is far from the hustle and bustle of the environment.

The view is nice and the breakfast is also good

The hotel staff is very friendly, maximum service.

the room is nice, the view is nice and the atmosphere is calm, comfortable

I often book a hotel here, it's quiet, far from the crowd, there's a swimming pool, there's also a restaurant, the atmosphere is really calm, the view is also good, usually you can see Palu, the sea...

Far from the hustle and bustle, stay at Villa Sutan, the view from the room is very beautiful.