Hotel 99 Sepang @ KLIA

Explore Hotel 99 Sepang @ KLIA

Overall Ratings & Reviews Hotel 99 Sepang @ KLIA

Traveloka (324)
Other sources (28)
8.2
Very Good
From 324 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.0

Meal

8.0

Location

8.5

Service and Facilites

8.0

People often mention about Hotel 99 Sepang @ KLIA
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Bedroom (16)
Staff Friendliness (13)
Bathroom (13)
Accessibility (11)
Distance to City Center (10)
Surroundings (10)
Ambiance (9)
Check-in/out Time (8)
Room Space (8)
Hotel Area (8)
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Traveler Reviews Hotel 99 Sepang @ KLIA

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20
40
Customer reviews
Suzie C. M.
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10.0
/10
Reviewed 5 day(s) ago
Location 13 minutes to airport
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Eka T.
icon-Transit
Transit
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8.5
/10
Reviewed 1 week(s) ago
The hotel's strategic location, just 15 minutes from KLIA airport, makes it perfect for transit. The rooms are spacious and clean. There are plenty of shops and restaurants nearby.
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l***s
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Transit
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9.4
/10
Reviewed 2 week(s) ago
This was a great stopover before our morning flight to KLIA. We stayed overnight before returning home and bought souvenirs at a supermarket about 100 meters from the hotel. It was also easy to find food. We used the airport shuttle service for RM30 (20 minutes), and the fare varies depending on the number of people. There were 2 adults, 2 children, and 2 suitcases.
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Accommodation's Reply
28 Jan 2026
Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with your transit stay and that you found the nearby supermarkets, restaurants, and airport shuttle service convenient. We hope to welcome you back again.
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N***n
icon-Transit
Transit
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9.4
/10
Reviewed 4 week(s) ago
First time stayed at Hotel 99. Family room 2+1, comfortable with room space. Looking forward to stay at this hotel again.
1 people find it helpful
Accommodation's Reply
14 Jan 2026
Thank you for your feedback! We’re glad you and your family found the room comfortable and spacious. We look forward to welcoming you back to Hotel 99 again!
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The check-in process was smooth, and there was a taxi to the airport. It's perfect for getting to the airport, only a 20-minute taxi ride away, especially with an early morning flight.
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Accommodation's Reply
14 Jan 2026
Thank you for your valuable feedback. We are pleased to hear that you were impressed with the smooth check-in process and, in particular, with the airport's convenient location, especially for passengers traveling on early morning flights.
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Uce P.
icon-Leisure
Leisure
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8.5
/10
Reviewed 6 week(s) ago
Close to restaurants, cafes, pharmacies, and clinics. Not far from the airport, about 10 minutes.
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Accommodation's Reply
14 Jan 2026
Thank you for your valuable feedback. We are pleased to learn that our hotel is conveniently located near restaurants, cafes, pharmacies, hospitals, the airport, and much more.
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Octy A. N.
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10.0
/10
Reviewed 9 week(s) ago
Not bad for transit, close to the airport
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Accommodation's Reply
15 Dec 2025
Thank you so much for your valuable feedback. We are glad you are satisfied with our convenient location near the airport.
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s***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
It's good for transit. The location is close to the airport.
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1 people find it helpful
Accommodation's Reply
15 Dec 2025
Thank you for your valuable feedback. We are delighted that our hotel is conveniently located near the airport.
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Erni E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Strategic location near the airport, many restaurants around the hotel, easy to find food, even in the middle of the night you don't have to worry about being hungry, there is an airport shuttle service
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Verified Traveler
icon-origin-TRAVELOKA
7.9
/10
Reviewed 18 week(s) ago
I was stuck at the check-in line for quite some time despite I was the second on queue. Should improve on that. Customers choosing this area mostly are transiting for flights. It's tiring to be still waiting for check-in.
2 people find it helpful
Accommodation's Reply
08 Oct 2025
Thanks for your feedback and patience. We understand how tiring it can be, especially for transit guests. We’ll look into improving our check-in efficiency to make the process faster and smoother.
Reki M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The hotel location is not too far from the airport, you can use IDrive (online transportation similar to GoCar or GrabCar), you can pay in cash around 22-25 MYR or 88 thousand - 100 thousand (exchange rate for October 25).
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Accommodation's Reply
06 Oct 2025
Thank you for your feedback and for sharing useful information regarding transportation to our hotel. May your trip be comfortable and enjoyable!
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M T A. A.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 20 week(s) ago
It was very unfortunate that when I entered the room, it was still not packed even though it was already past 3:00 pm. I had to wait quite a while to get into the room after a long journey.
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2 people find it helpful
Accommodation's Reply
23 Sep 2025
We apologize for the unpleasant experience during check-in. Thank you for your patience, this feedback will be taken into consideration for improvement.
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R***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
My choice is because it is quite close to Klia, which takes only 10-15 minutes to drive. Near the hotel there are also many restaurants and grocery stores that make it easy for us to get food and other items.
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Accommodation's Reply
08 Sep 2025
Thank you for sharing your experience. We are glad that the hotel's location near KLIA and the nearby restaurants and retail facilities made your stay easier.
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S***o
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
Just entered the hotel and was given broken glass and the hotel, how come when it rains the room can flood and the sink can flood outside the room and if it rains the room on the 2nd floor can also flood and the hotel is wet and everyone complains about the wet trash, who cares? The hotel is winning, there are lots of people selling food around it.
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3 people find it helpful
Accommodation's Reply
04 Sep 2025
We’re sorry to hear about the issues you experienced with the cracked glass, flooding, and clogged sink. Your complaint being unattended is also noted. We appreciate your feedback and will work on improvements.
N***h
icon-Medical
Medical
icon-origin-TRAVELOKA
6.7
/10
Reviewed 25 week(s) ago
Check-in time is 3pm. We waited in a very hot hotel room without air conditioning, especially in very hot weather outside. An Indian female staff member was very unfriendly to customers. We stayed on the first floor. Along the way to the room, the smell of cigarettes was very strong. The passage to the room was very narrow and there was no ventilation, and this was the reason why the smell of cigarettes did not want to go away. It felt cramped to breathe. When we got to the room, the smell of cigarettes was getting stronger. Maybe because of the poor ventilation in the hotel. We slept all night with the smell of cigarettes that did not want to go away, when we entered the bathroom, the smell of cigarettes was very strong and the room was full of mosquitoes. I DO NOT RECOMMEND THIS ACCOMMODATION TO FAMILIES WITH CHILDREN AGE 19 AND UNDER, ESPECIALLY THOSE WITH BABY. Hoteliers should not just look for profit. Improve the quality of service, improve the behavior of the staff, and upgrade the rooms to provide comfort to customers. Thank you
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2 people find it helpful
Accommodation's Reply
21 Aug 2025
Thank you for your very detailed feedback. We apologize that your experience was not as expected. We are taking stricter measures to ensure that the no-smoking policy is fully adhered to in the hotel's guest rooms and corridors, including improving ventilation to make guests more comfortable. The management will also re-evaluate the level of service provided by the staff to make them more friendly and professional. We appreciate your suggestions for improving the facilities and cleanliness, and these will be given serious attention so that guests can have a better experience in the future.
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Yatno L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Good place for a transit moment. Well recommended.
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Accommodation's Reply
07 Aug 2025
Thank you for your kind feedback! We're glad to hear it was a good transit stay and truly appreciate the recommendation.
N***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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Accommodation's Reply
04 Aug 2025
We are glad to hear that you were satisfied with the friendly service from our staff. Thank you for your feedback.
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C***f
icon-Transit
Transit
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10.0
/10
Reviewed 30 week(s) ago
Excellent service. Comfortable, with a driver to take you to the airport. Cool air conditioning, hot water, and an elevator. Fun, safe, and affordable.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for the perfect rating! We are glad you were satisfied with our service, facilities provided, and airport service. It is great to hear that you had a comfortable and enjoyable experience. See you again on your next visit!
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Syaiful A. Z.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
The facilities are really good, quiet and comfortable to rest. Overall, it is recommended.
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Accommodation's Reply
08 Jul 2025
Thank you! We are glad you were comfortable and satisfied with the facilities provided. See you again!
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S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 32 week(s) ago
Dirty mattress makes you itchy and dirty bathroom
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for your feedback. We apologize for the unsatisfactory condition of the bed and bathroom. We will take immediate action to improve it.
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