Attentive when problems arise

Great beach and decent snorkeling in front of the resort. Many giant clams and colorful fish. It's not as clear as the further reefs but great calm waters right there. Excellent breakfast also.

Great place to stay in Palau. Beautiful location. Wonderful views. Comfortable rooms. Terrific food. Top notch service. Walking trails nearby. Good snorkeling right off the beach. There's even a Nature Center on site which does turtle and fish feeding. Resort has everything you could ask for. Thanks also goes to Joe at the front desk for recommending and organizing some local excursions.

Staff is very courteous and helpful. They go above and beyond to make guests welcome. The over water bungalows are an amazing experience! A private deck leads down to the water for swimming and snorkeling right from your room. Coral reefs are right outside your door.

Great amenities and staff very helpful

The worst mattress of any hotel I have stayed in for a long time. Very hard and uncomfortable with uncomfortable pillows to match. I woke up with a neck ache and a headache. I tried to switch rooms hoping for a more comfortable setup, but they are all the same.

2nd time here. Love it

Beautiful, well appointed while not being pretentious. Amazing staff. Delicious meals.

Fantastic location on the beach and close to town. You still need a car to get around. Some restaurants offer a shuttle otherwise you are on your own. Hotel was a bit tired looking, but had excellent food options. Fantastic outdoor bar with excellent staff. Spa was worth a visit to relax. Snorkelling straight off the beach. I’d stay here again.

Excellent stay. Our room was near the pool. Close to everything. Snorkeling from the beach was great.

I spent nine nights there and the place grew on me day by day due to the high quality of service and the people working there. The breakfast was always a highlight and Heather managed the bar very well, even during busy times. All in all this place is a gem and my highlight was waking up on an ocean front room and going for a snorkel before breakfast. I hope to be back sometime soon again!

it's dated premium resort from 80's, but the location is the best of the entire country, with direct access to snorkeling spots from the beach, and many giant clams near the hotel.

Very friendly staff. Calm water beach. All white wines more than 4 yrs old and turning. First upscale resort in a series of many we've stayed at to charge for kayak and SUP use.

Employees were rude

The rooms are well appointed and spacious. The staff is excellent. The location is a big selling point. The resort has an entire bay and coral reef to themselves. The food at the main eatery was also great.

The staff and beach front are the best.

Outstanding location, the best resort in Micronesia. It is showing its age a bit, but is still a fabulous place to stay with great staff and a spectacular setting. Most highly recommended and deserving of 5 stars!

The PPR is spectacularly beautiful place to stay with wonderful friendly staff. The facility can appear 'tired' to those used to luxury hotels as they struggle to keep up with maintenance of a largely wooden sprawling facility in a very humid tropical environment. It remains very nice and is by far the best place to stay in all of Micronesia. We always ask for an upstairs room with the lofted bai style ceilings. We most highly recommend the PPR!

Great resort, but couldn't give it five stars. There were several things around the hotel and our room that needed repair. I still highly recommend this resort for anyone coming to Palau.

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