Fair condition of room however great service from staff

Staff was nice. There are only about 8 parking spots, but I only fount this to be a problem on weekends, when you can use the rest of the lot free of charge. Check your room for bedbugs before settling in because I found some in my first room. Luckily, the staff quickly switched me to another room, which was perfectly fine.

Every thing

Nice behavior by staff and great area for night walks out. But be aware of parking rules. I got 3 tickets cause I didn’t know that I should reserve by parking by sms

The property had no parking for their guests and as a result we got charged a parking ticket when we were guests at the hotel and shouldn’t even have to worry about that, when talked to the manager he clearly refused to understand or empathize instead claimed it’s our problem and not theirs.

’s worth the price for a three-star hotel. The staff were very friendly and helpful, and the room service was great. The room furniture was old and in need of replacement, but everything was clean. The rooftop pool was cool — don’t forget to try it! There’s also designated free parking in the back if you have a rental car. The neighborhood feels safe, though it’s not a beautiful or wealthy area. The nearby Turkish restaurant serves good food at reasonable prices.

It was an average stay for a 2 star hotel. But what I have a problem with is when they advertise a premium and luxurious 4 star hotel in their pics and bio. Felt like a bait and switch. The staff and reception were kind, so it’s not their fault. Just false advertising. Water leaks from under glass in shower. Aging/peeling decor. No shampoo or conditioner. No hand soap tray. I booked a queen bed, but found two single beds pushed together. Poor WiFi connection in my room. AC took hours to cool. A decent hot tub upstairs with no water. Again, things you expect at a 2 star hotel, not a 4 star as they list.

Property area Good .staff Good But old fashion hotel.need mantince .and today morning no water in whole hotel after two hour water start 8;3 to 10;30 AM.mostly bathroom. Not good condition

The Platinum is close (15 minutes) from the airport and located close to a busy roundabout and local shopping area. The hotel itself needs some redecoration. The rooms, the dining area are a bit dated. I thought the breakfast selection was weird, ( cheese pizzas ) but I guess some people like it. Disappointed with the gym, old equipment and no air-con. The rooftop pool is pretty cool though with great views to the city. 30 minutes from the Murtah Souk.

للاسف الفندق اصبح يفتقر لنظافه الغرف والسرير غير مريح والاغطيه وسخه والرائحه الكريهة رفم قمت باأستبدال الغرفه ونفس الشيئ

This is a nice hotel, conveniently located for Al Khuwair Square but not much else of interest. Check was straight forward and welcoming, the breakfast buffet good, and the roof top pool a treat. The rooms are spacious but a bit tired now. Overall, a reasonable hotel.

terrible stay very dirty not worth to stay

The linen has stain, the room was so dusty, corridor was dirty and the smell wasn’t good

* weak wiffi * breakfast bad * not work steam spa * one towel small

Very good property to stay in! It was safe and there are restaurants nearby! The air conditioner worked great which is a bonus! The airport is close by and the staff was friendly! I did have to ask for a towel but they responded quickly! I traveled with my friend and as two female travelers we felt very safe. The breakfast was a buffet style with good options like eggs, sausage, croissants, and donuts as well as other traditional breakfast items to the country. Overall I highly recommend this hotel to other backpackers or solo travelers as it was accommodating, a great price, and safe!

5 star service. Great pool and gym. Great breakfest. Great staff who was always helpful. I got everything I needed and could not ask more. Food was amazing and room amazing. Always greatfull to this hotel.

I stayed here 13-20 Feb ( with a couple of days in Sur in between to see an old friend) and really enjoyed it. Loved the rooftop space and the view from there was so good. Conveniently located for supermarket and a few restaurants. I did walk to the Avenues Mall but you take your life into your hands crossing the large roads in places and as a lone woman I constantly got beeped by taxis asking if I needed a lift. Only negatives were no towels or soap in the bathroom - luckily I had brought both with me. Probably could have asked…….however great shower and such a comfortable bed.

Comfy bed and pillow, quite room with good blackout curtains, and excellent air condition, however the room was not that clean, no hands or fave towels dirty kettle, and the front desk didn't answer my call at all, so poor service. Over all good value.

Good place to stay. Central location i

Everything was ok except the hotel not allowing have female guests