Overall Ratings & Reviews InterContinental Resort Aqaba by IHG

The main issue was the noise from the poolside music which could be heard in the rooms and on the beach

One staff person was rude, hostile and unprofessional, spoiling the entire stay. The Lebanese restaurant was excellent. Breakfast was a mess, with the buffets running out of plates and a 6-yr old child climbing on the buffet, shoes and all, to grab donuts. The tables were filthy.

Excellent breakfast service from Mohammed Salah and Racquel. Overall really enjoyable stay. One minor inconvenience was that the air conditioning in our room didn’t work so it was too hot in the room.

It is a nice hotel but very outdated. The room I was in needed a renovation yesterday. The bathroom was clean but again needs a renovation. The beach and pool areas are very nice!! Sand is clean, the pool is large, there is a sitting area as well, where you can enjoy a sunset. I would come back but wish the hotel had some Reno done inside.

good location

The AC did not work and the staff was terrible. I checked out early.

Location, service, friendly and overall sociabilites of the area

One of the best hotels in the Middle East👍💖

Excellent😊👍💖

الفندق بحاجة الى ترميم وصيانة.. مع هذا الطاقم رائعين.. مصعب بالاستقبال سمير ورأفت وياسين عالبركة وعامر بقاعة الاكل.. طاقم مهني لطيف

Everything was perfect with this hotel. However, the breakfast options could improve and many food items were too salty

The service in the hotel is not good. It was before at the Kempinski Hotel and it was much better. The price for the hotel is not good. We will not return to the hotel.

Excellent

I had an issue with my room which was supposed to be partial sea view then it turned out to be view on a working area, the hotel dealt with it fast and the GM kiras changed my room into a better sea view room to make my stay excellent. I stayed 2 night 3 days, food was very good, the beach was clean all the time Rooms are spacious and clean. They spread water for all guests in all rooms. Breakfast was a bit crowded but they had many options. Thanks kiras for the great help !

Loved the pools and beach front!

Perfect family-friendly beach resort.

Half the pools are closed and kids are very limited

The property has great location a great beach with beds and shade. The pool was nice and the service was great. The only thing I wasn’t expecting is to find the rooms very old and in bad conditions, the web page shows a very modern hotel but it’s not like that. I’m reality it’s old but well kept in common areas but my room was damage, old and very small (and I get the family room )

I stayed here for two night to visit Petra. As we arrived here in the morning, I think we had better go to the city centre before check-in. But the reception let us check in earlier so we took a rest instead of wandering under the hot sun. Breakfast was good. On the last day, we could stay in the swimming pool until our taxi arrived after check-out. I feel this hotel cared about visitor’s convenience and satisfaction. I will visit here again with my kids!

Sadly the Checkin was not adequately staffed. Although, occupancy was very low, and I’m a IHG member, the receptionist didn’t provide us with a sea or pool view room.