Overall Ratings & Reviews The Ravenala Attitude

Fantastic place to visit Mauritsius. Located in a lovely bay, the resort offers you variety of activities to do and a wide selection of food for any taste! The hotel staff is polite and cheering, always available to give advices or suggestions. In particular, I would like to thank Ismail, and the boathouse team!

Excellent! Just left the ravenala following 5 night stay. We had no compliants at all. We stayed in the adult zone where you get your own bean bag loungers on the beach. The room was very clean, housekeeping are incredible. Each day the room was spotless and care taken with items in the room. Huge thanks to the staff at the boat house - well equipped, highly knowledgeable and happy to go out and teach. Their english is very good too. The added options of glassbottom tour was excellent. Food was good and plenty of options. Yes there are a few - maybe 3 stray dogs on the beach but they do not bother you and the staff look after them and feed them. Well worth a stay and would go back again! Fabulous sunsets as well.

Staff were lovely. Really comfortable stay

Overall hood stay, room was upgraded which was fantastic with a private beach. Hotel rooms and bathroom is in need of a refurbishment. Buffet Food overall was not that good, the best service and food we had was at the kot nou. The staff at the bistro require customer service training and be trained to greet and smile.

Nice stay at the hotel. Good customer service, all the staff were friendly and helpful and polite. Always being served with a great smile on the face

Hotel was great, however the birds do spoil it a littlebit as they are always about when it is meal times, and the stray dogs.

Beautiful resort with an amazing staff! We stayed in room 1200 for 8 days and I can say we had one of the best experience This resort offers you everything you need-high style dining in restaurants, beautiful beach with so many water activities, very good entertainment staff, beautiful landscape, friendly people everywhere ( front desk and beach bar especially) Thank you for making our staying there memorable and we will definitely return to this place!

Beautiful

This hotel is marketed as a 4 star hotel with some amazing photos. These were likely taken when it was built and new. I’ve attached photos of our room, it was actually very dirty on close inspection. I had to keep calling Guest Service all week to fix issues. Cockroach in the room, again not the end of the world but not great. We were attacked by stray dogs outside of our room and another guest was bitten. I reported it but it was never followed up. Food is honestly average. On the first day we were told every other restaurant was fully booked at 6.30pm (kids) to their credit, the guest team eventually found us reservations. Strangely these restaurants were always quiet too? A 20 min round trip taxi to the supermarket cost £26. Surprising! As we checked out, I gave the feedback directly and they didn’t really want to talk about it. I also spoke to Hotels.com who were quite unhelpful and just referred me to the hotel. The kids club only had a handful of children in it. The reality is that your kids will just want to play by the pool, so I wouldn’t book this hotel on that basis. You will most likely eat at the buffet for all meals most of the trip. Just bear this in mind as it can get quite repetitive. If you get a good deal, it is probably worth it but I would not be happy paying full price for this hotel expected 4 star quality.

Some of the employees were really special. Sweety at the Bistro was wonderful, helpful, and seemed to know exactly what we needed and was spot on. Front desk employees were courteous and helpful. Food options and restaurants were very nice. Maintenance workers were noisy in the mornings. We could have done without the initial resort tour prior to check in. The check in process is too long.

The staff really make this place, the bar, boathouse and activities staff in particular. It has a relaxed and charming atmosphere, rather than a sanitised 5star. Our kids (11,9 & 5yrs) didn’t go in kids club but the staff played table tennis, drafts and chess with them around the beach allowing us to relax. The Sunset on the beach at night is breath taking.

Great property for a Family Stay. Spacious room and excellent pools. The only letdown was some of the service in the restaurants which was often very slow.

We had an amazing stay at Ravenala Attitude hotel. The food was delicious great choice for everyone especially the sushi at Lime, ground floor executive beachfront suite massive & great position, the gardens & pools were spectacular too. Everyone of the staff was so genuinely friendly & helpful, they were all really proud to work for the company who in turn look after & appreciate their colleagues. We got married whilst there, beautiful & perfect in every way. Sneha went out of her way to ensure everything was just how we wanted it. Thank you for all the wonderful memories we will have forever.Totally recommend this hotel 5*

Just returned from 10 days at the Ravenala Attitude, wonderful young and friendly staff, easily got sunbeds and reservations for the many restaurants. Basic evening entertainment, small group, dj or sega dancers. Spotlessly clean all round and the restaurant meals were mostly good, drinks were not premium unfortunately so took a while to find the decent ones. I got the impression the hotel was not full but I may be wrong about that. All in all had a good time and would consider staying at the Ravenala again.

Amazing hotel. Such lovely staff and so many activities for us all to enjoy. Food was great too. We had a few maintenance issues in the room but the staff were very attentive. We would definitely return.

I was not upgraded nor i was offer an upgrade. The room I was giving was close to the end of the property far from the swimming pool and the beach. The staff was nice. But the check in process was not impressive

Having just returned from a lovely family holiday I don’t normally write reviews but thought I would share my positives and negatives. Positives: staff! They are wonderful, so friendly, always happy to help and share all of their top tips and fixed anything that we had an issue with which really made any of our issues no problem at all!! They moved our room as we were at the far end of the hotel to be closer to the pool which was great Great water sports facilities - snorkelling trips, glass bottom boat, kayaks, sups etc. Good choice of restaurants although food could be a bit hit and miss! Riveria was definetley worth the extra cost. Madame Ming was lovely. Kids club was great and so much on offer. Dolphin watching, swimming with turtles 1.5hr boat trip was great (4,500MR) Negatives - facilities are quite tired and cleaning in rooms/communal toilets could be better. Our air con was very noisy and leaked as well as the baths. Tick ridden stray dogs which are not looked after by the hotel. A comment we had previously read which didn’t affect our perception as already aware but to note the water can be less ‘Indian ocean’ due to the river meeting the sea, the sand is a little building sand but perfect shallow calm waters for kids to swim in. Quite a few restaurant choices although mainly all located next to each other and food was quite hit and miss. The pool was green and cloudy most of the stay which seemed to be due to an over chemical use. Overall a great stay

This is a lovely property and the staff is very friendly and really try to do their best to accommodate requests. The food is okay. There is a lot of variety, catering to many different tastes, and you should absolutely make every effort to book into as many of the restaurants covered by the all inclusive deal as possible. That said, they are a mixed bag. We really enjoyed Madame Ming and Kot Nou and wished we had managed to get into the Beach BBQ for dinner but were unable. We ate there at lunchtime however, which is pretty nice. We didn't have as great experiences at 'O', a Tavola or Bistrot - the last two relating to the food, but the first, to the service, which just left us a little underwhelmed at the end of the evening. The pools are super, the beach is pretty, and they are right alongside one another so it's easy to go back and forth between them. The room was comfortable though with there kids, we were a little cramped - that's probably our fault, not the hotel's. We may not stay there again, having done it for ten days, but we certainly would recommend others put this hotel on their list of ones to consider. The pictures do it justice and if you really want to just unwind and do nothing, the Ravanela Attitude will do the trick.

After the initial disappointment of checking in the staff did make amends and ensured we had a better experience and offered a complementary couples massage as a gesture of goodwill which was appreciated

The hotel is extremely clean and very focused on their impact to the environment. All the staff are extremely friendly and provided amazing service throughout our stay. We would highly recommend the hotel to anyone visiting Mauritius.