The Westin Turtle Bay Resort & Spa, Mauritius

Explore The Westin Turtle Bay Resort & Spa, Mauritius
9.0
Exceptional
From 304 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

6.8

Service and Facilites

9.0

Traveler Reviews The Westin Turtle Bay Resort & Spa, Mauritius

Number of reviews per page
20
40
Top reviews
Deborah
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Older property, but very beautiful! Rooms were clean and the grounds were also well maintained. Gorgeous swimming pools! Although rooms are reasonably priced, the hotel restaurants are not! The breakfast buffet was decent and included in our hotel stay.
David
icon-
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The place was overcrowded with mosquitoes, and the room was infested. The language barrier was another issue, and some of the services were slow.
surjeet
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was curteous and service was good
JM
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Service pas au niveau. des personnes très gentilles mais incapable de répondre clairement aux questions. j'étais déjà venu, le service a nettement baissé. et c'est très énervant le signe pour nous saluer. le personnel passe son temps à faire cela.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful setting and landscaping. Staff are brilliant, friendly and attentive and not in your face. Spa was great. Recommend ‘water shoes’ for the beach as it’s a coral beach, it’s beautiful, the shoes will enhance the experience
Mickaël
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Magnifique hôtel. Personnel très professionnel et sympathique. Couché de soleil sublime. Fortement recommandé
Jack
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The most amazing hotel we have both stayed in. The views and location are incredible.. the ocean view rooms are stunning, spacious with large balconies. The food was amazing.. even the buffet was great. We ate at each restaurant once and loved every one. The staff are absolutely outstanding. The most respectful, helpful and friendly people.. nothing was too much effort for them. We had the privilege of dining at ocean vista one evening where we got engaged… the sommelier allowed my fiancé to open the champagne with a sabre and gave us the cork as a memento. The only slight negative we have… when we checked in they noticed it was my birthday while we were there and said they would decorate the room and asked what flavour cake we wanted… unfortunately neither of these things happened which we were disappointed with. Overall an incredible stay and we will 100% be back!
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Jovan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

My wife and I had a fantastic experience celebrating her birthday. I would like to give a special mention to Shivani who was very warm and welcoming character. Additionally I would like to give a special mention to Vivek. I think he needs to be fast tracked to management and is an invaluable member of your team. Overall the experience in Mauritius & the Westin hotel was amazing and I look forward to returning
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Madhu
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Most amazing experience. A fantastic stay made even more special due to due diligence of staff- all staff, who went beyond our expectations. Joanna from reception is impeccable in customer service and was responsible for creating an experience beyond our dreams. Kamini was amazing, trustworthy and great customer service. Keshav was great too. It’s the staff that make the hotel what it is an example of putting the customer first. Thank you.
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Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Amazing food
riyaa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Absolutely fabulous, great resort, great location..wonderful staff very accommodating helpful.. fantastic facilities pool , gym , spa , restaurants ..
Rajender
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Room cleaning was terrible. Nothing was actually cleaned—just the bed linen was put back in place.
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Wonderful beachfront resort with excellent staff and amenities. We just returned from a 4 day stay and the only downside was that the trip was not longer. Large spacious rooms, lovely well kept grounds, super friendly and helpful staff, great selection of restaurants and food and daily activity programs. Highly recommend this beautiful, well run resort.
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Sophie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Nous avons passé un très bon séjour en famille et félicitations à tout le personnel de l hotel .
Nina T
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Absolutely loved our time in Mauritius, and particularly our time at the Westin Turtle Bay Resort. The resort itself is absolutely amazing, spacious and boasts most amenities one may require, including a full gym and spa, two beautiful massive pools (one for families, other for adults only), five different restaurants with a great variety of foods, extensive coastline (be mindful of sea urchins - although the sea life among the corals once inside the sea is breath taking!) and a boat house offering most water sports, including diving! Only thing missing was a small shopping centre nearby as getting any shopping involves a spot of travel. Additionally, the staff made our stay the most memorable holiday we have had to date. The food and beverage crew, from management through their amazing chefs including Rudy and Akash, to the waiting staff, particularly Seam, Roshan and Raja ensure each and every request we had was accommodated promptly, and in superb fashion. The pool side team, lead by Jerome and Steeven, including Noah, Nass and Dylan made sure we had absolutely the most incredible holiday! We cannot wait to be back there, and we've only just got home 💜~💜~
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Khalid
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I loved it here so much! The staff is soo soo soo kind snd welcoming the property is absolutely beautiful and breathtaking. Definitely recommend
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Wonderful staff , friendly and professional. Amazing place worth another visit
SUKAINA
icon-Leisure
Leisure
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I recently visited and had a generally pleasant stay. The green space around the property was beautiful, creating a sense of tranquility that was perfect for unwinding. The pool was a standout feature — great for relaxation and very well-maintained. Cleanliness throughout the facility was excellent, and the overall atmosphere was very relaxing. I felt at ease and truly enjoyed the peaceful surroundings. However, the experience wasn’t entirely perfect. The food options and quality were very disappointing, and the layout of the food stations was disorganized and chaotic, making it difficult to navigate. Additionally, the staff didn’t seem particularly eager to help, which was a bit of a letdown. While the setting was wonderful, there are areas that need improvement, particularly when it comes to food and customer service. If you’re a frequent traveler to the Gulf States, you might find this experience underwhelming.
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Steven
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

A beautiful spot to relax. Staff
Sharon Barbara
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Amazing hotel. Could not fault the food, drink or staff. Would definitely recommend
Number of reviews per page
20
40