Overall Ratings & Reviews Monarch Hotel

Its nice and clean. Friendly workers. The service is good. And the location is perfect. Because it's center of the city

Poor in everything

The rooftop area was excellent for entertainment. Nice ambiance up on the rooftop with live music and djs occasionally. The cleaning staff didn't clean my room 2 of the 4 days. The breakfast which was included was served cold without burners keeping the food warm. Check out process took me about an hour. That's unacceptable.

It was ok, but surely will be difficult to consider for another stay, the Location is the top advantage

Entertainment -Good

Location

The staff were relatively friendly. But I did not like the fact that it’s noisy all the time. There was construction going on at all times, I felt restless.

The monarch has a fantastic view of the city and the staff at the place were very accommodating. Joseph was particularly professional and allways apeared just at the right time to answer questions and be super helpful! Thanks Monarch and Joseph

The area is unfinished and dirty and the room has smelled. This hotel needs attention to its cleanliness.

Love this place it is our home away from home! My only complaint is that there is lots of construction going on around the hotel which make it a little difficult getting in and out of transportation.

Shower leaks, toilet backup, power cuts, No hot or cold water at times. Extremely spotty WiFi. You’re Expedia booking will be questioned even if you already paid in full. One great thing about this place the rooftop bar/ lounge has an amazing view of the city and the food is tasty. And they offer airport drop-off. So if you have a short stay and won't spend much time in your room fo for. It

The hotel holds ID because of mini bar and there is a loud noise at night from the bar at the top. They should plan to put a credit card hold as an alternative to those who don’t wish their ID locked in.

Good location. Good mattress. Nice rooftop bar. Decent breakfast buffet included in price.

Arrived and they had not held our reservation even though we had paid for it, they had sold the room to another guest. When they eventually got us a room it stank of cigarette smoke for the first two days, there was smoke coming into the room from somewhere but couldn’t work out where. This stopped on the last day presumably because the source of the smoke had checked out. Everywhere in the room was unclean. One night a Jack hammer was going outside the window until 2am and then at 3am someone started playing music very loudly until 7am. Staff couldn’t be less enthusiastic, just do not care. Elevators are a nightmare because only one works and they have a bar on the roof that anyone can use so it’s always full when you’re trying to get down or up to a high floor. Just overall a really rubbish hotel with apathetic management and staff.

Terrible communication

I had a wonderful stay at Monarch Hotel. The room was comfortable and the staff very pleasant and helpful. This made the stay even more enjoyable. The hotel has several restaurants. I liked the 360 restaurant that has a great view and is always lively in the evenings. I enjoyed the diner and drinks there on several occasions.

I was not able to experience the hotel due to lack of visa. I paid for Ethiopia eVisa to process in 24 hours. 5 days later i still have no visa. So I never made it into the country.

Good

The hotel is good value for the money. The rooms are spacious and clean and the bed was comfortable. A church and mosque are nearby so expect early morning prayers from around 4 am. That and the dogs barking mean that ear plugs are advisable. The restaurant on the rooftop is popular with locals and the food is pretty good. I liked that the park was within walking distance. Overall, I enjoyed my stay.

There are emergency exists that don't lead to an exit. When you leave the room they indicate right or left, those leading right take you nowhere. This leaves the hotel with only one way out (the main staircase). Unfortunately, I will not be able to stay there again due to security concerns.