Terrible

Rooms were clean and tidy, cleaning staff were very friendly, food at breakfast was fresh and delicious. Room service was also good. `Only down side was my fries were cold but I got to know food in Addis are not usually hot. No complaints at all..

I had to remind the hotel about my airport shuttle on arrival although I had advised them previously. I waited for over half hour for the driver to pick me up. Apart from that I found the staff to be very friendly and helpful! 😊

Amazing! I will definitely stay here again. Super kind and helpful staff - great food and an amazing location close to everything great. Highly recommend.

Airport shuttle is very slowly, since I call the receptionist, almost take 1.5hours to pickup me from Airport.the toilet is different with the photo show us.

Everything was excellent; the staff is so friendly. Breakfast is good with a wonderful view of the city. Only minor issue: the driver for the airport pickup service delayed around 30 minutes to pick me up.

Staff were very friendly and helpful. The shuttle drivers were good people. Loved the free breakfast and coffee. The lounge on the roof was great. Overall great experience.

Very noisy.

Very good..Staff need trening…

The staff was amazing and the rooms were clean with an amazing view.

Amazing Hotel, Amazing Room, Amazing Staff, Amazing Service. This is the place to stay in Addis!

Clean rooms, views from the rooftop are so magical! Different breakfast options for different days. Love it!

All staff

VERY friendly staff. I stayed 3 weeks had no complaints except for occasional very minor glitches … normal for that duration. Those were addressed instantly. Room soon felt like a comfortable and familiar “nest” in Addis. Two restaurants were better than most external restaurants. Recommend.

Very clean hotel

There is a smell that comes from the room or toilet. The bed is very small

I have no comments about the property, everything was great, the property, location, staff especially the food was so delicious

Great staff. Good restaurants

The staff were super friendly.They even gave me a wonderful birthday present (upgrading my room) 😍and they made me a small birthday party by bringing a cake to my room and singing to me 💜

The staff were warm and welcoming right from the entrance. They assisted my mum and me with her luggage, and check-in was quick despite a temporary power outage, which was beyond their control. The room was a comfortable size for two, and overall, we had no issues.