Overall Ratings & Reviews Dreams Rose Hall Resort & Spa - All Inclusive

The rooms need updating, but the ocean view was beautiful. The food wasn’t the best so that’s why I only gave 3 stars. There was plenty of activities to do throughout the day.

This place needs a full makeover..

Food was very cold

This was our second time visiting this resort. Last time was six years ago. Food did not disappoint, and some staff are absolutely exceptional.

The food on the resort was bland with the exception of Mangoes and The Jerk Hut. Two ladies at Mangoes (Nicolene and Julia) were exceptional!!

We spent 5 days at the Hilton Rose. We enjoyed everything there, service is pristine. Employees go far beyond for outstanding customer service. I have been in the other places but nothing compares with them. Hotel is well kept, clean but again they take costumers service seriously. Dining options are good. Buffet has a lot of healthy options. 100% recommended

Water slide is the hut Unavailability of Motorized boats is disappointment

The property needs updating. The check in and check out process was the worst. I stood in line 1 hrs to be checked in and 40 mins to check out. In the room my lamp shades were very dusty. Not impressed for a Hilton hotel.

I enjoyed my stay so much that I am going to return. They made my birthday amazing! The staff was delightful and it was very easy to book. I had a problem with my room and called for assistance, but I was immediately transferred to another room.

Everything was wonderful. Resort was clean. Staff was friendly.

Na

Very nice property and food

Top notch family vacation! We came back here and we are going to be coming again. Thank you to the entire staff who took amazing care of us during our stay.

The staff were amazing and exceeded our expectations.

I stayed at the Hilton beginning of May 2025 in an ocean front king, 5th floor. The room is dated but comfortable and clean. View is spectacular!! The walls on the side with the interior door are very thin and you can hear everything!! We were right above the wedding venue but did not have any noise problems from them. I am a seafood-dairy free vegetarian and I found something to eat at all the restaurants. We went sailing on the property but spent most time in the lazy river. I would say 20% of staff could use some help in the friendliness area. Otherwise great place overall.

Having vacationed at Hilton Rose Hall before, I was pleased to see that the grounds remained clean and well-maintained upon arrival. However, our stay was met with a mix of positive and frustrating moments. The biggest highlight was the exceptional service from Huntley, the manager. Upon discovering that our duvet was dirty, he personally inspected the issue, resolved it swiftly, and generously sent us to Three Palms for dinner. His attentiveness was a bright spot, showcasing the hotel’s dedication to guest satisfaction. Food-wise, the Italian restaurant exceeded expectations with its quality and flavors. However, the atmosphere in the pool area was quite chaotic, making it less enjoyable for families with young children. Our son, while floating in the lazy river, was repeatedly crushed by inner tubes due to rowdy behavior, which took away from the relaxing experience. Additionally, noise levels were inconsistent. Guests on our floor were loud at times but quieted down around 10 p.m., which was manageable. However, service-related issues caused some inconveniences. We requested extra towels at 6:00 a.m., but they didn’t arrive until 8:30 a.m. Similarly, despite confirming multiple times that a bellman would arrive at 9:15 a.m. on departure day, no one showed up, forcing us to carry our own luggage—a disappointing way to end the stay. A major drawback was the air-conditioning. While Huntley explained that the system was shared and functioning at maximum capacity

Good place to stay...only concern but something fixable is the shower, water coming out to the outside shower

We have a great time in Jamaica

Check in was a very long, long wait. There is no thing as early check in here. My room was ready after 4 Pm. Check in staff plays games with letting you know your room is available. Rooms are clean but dated. Beautiful grounds. Pool area clean and accommodating. Guards everywhere.

I like everything about it