Collection O 15 Taman Melati Merr Surabaya

Explore Collection O 15 Taman Melati Merr Surabaya
8.8
Very Good
From 2,054 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.1

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Traveler Reviews Collection O 15 Taman Melati Merr Surabaya

Number of reviews per page
20
40
Customer reviews
Fadzillah
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6.1
/10
Reviewed 243 week(s) ago
The room was dirty, the floor had lots of hair, hair like it hadn't been broomed, the mattress was dusty and the bed linen had lots of spots.
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1 people find it helpful
Kenny S.
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5.1
/10
Reviewed 244 week(s) ago
Hotel sangat kotor sekali, tolong ditindaklanjuti.
1 people find it helpful
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ila
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10.0
/10
Reviewed 244 week(s) ago
Mbaknya ramah kamar bagus oke deh.
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Amel A.
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8.5
/10
Reviewed 245 week(s) ago
the rooms are clean comfortable the swimming pool is also spacious and clean, can you stay here next time
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1 people find it helpful
Accommodation's Reply
14 Apr 2021
Hey Amel Abbrilia, Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Regards, Reza!
Arif R.
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9.7
/10
Reviewed 245 week(s) ago
the room is nice .. comfortable for resting
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Accommodation's Reply
14 Apr 2021
Thank you for rating us super, Arif.We will ensure consistent service when you visit us next time. Have a pleasant day ahead.Regards, Jubaedah!
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ila
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9.7
/10
Reviewed 246 week(s) ago
Nice friendly and helpful staff
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Accommodation's Reply
04 Apr 2021
Hi, Siti! Thank you so much for your words of praise. Looking forward to giving an amazing experience on your stay. Regards, Jubaedah!
umy
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9.7
/10
Reviewed 246 week(s) ago
It's nice to stay overnight.
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Accommodation's Reply
06 Apr 2021
Great to hear this, Umy! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Kevin!
Bella P.
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10.0
/10
Reviewed 246 week(s) ago
The hotel is clean, comfortable, friendly service.
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Accommodation's Reply
04 Apr 2021
Thanks for the love, Bella! Your review made our day. We are elated to know that you liked our services. Regards, Annisa!
Afif F.
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9.7
/10
Reviewed 246 week(s) ago
the hotel is comfortable and clean, the staff is friendly
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Accommodation's Reply
04 Apr 2021
Delighted to hear your words of praise, Afif. We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Jubaedah!
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ila
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9.7
/10
Reviewed 246 week(s) ago
Great comfort and fun.
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Accommodation's Reply
03 Apr 2021
Thanks for such a lovely review, Siti. Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Nur!
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ila
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10.0
/10
Reviewed 246 week(s) ago
Okay, really great, spacious room, sip.
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Accommodation's Reply
30 Mar 2021
Thank you so much for the amazing feedback, Siti! We will strive to keep up with your expectations always. Regards, Budi!
Eko A.
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9.7
/10
Reviewed 246 week(s) ago
The rooms are very clean and tidy.
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Accommodation's Reply
30 Mar 2021
Thank you so much for the wonderful rating, Eko. We will be working even harder to make your stay memorable. Regards, Annisa!
Prima N.
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9.7
/10
Reviewed 246 week(s) ago
Good, good, comfortable, best anyway.
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Accommodation's Reply
30 Mar 2021
Loved to hear this, prima! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Reza!
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ila
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10.0
/10
Reviewed 246 week(s) ago
Friendly service, nice rooms, okay
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1 people find it helpful
Accommodation's Reply
30 Mar 2021
Thank you so much for the wonderful rating, Siti! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever. Regards, Fajar!
Fifi F. N.
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9.7
/10
Reviewed 246 week(s) ago
really happy to get cheap lodging, very comfortable place. very worth for the price I get. location is also strategic 🥰
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Accommodation's Reply
30 Mar 2021
Hi Fifi, Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Annisa!
Lutviana
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10.0
/10
Reviewed 246 week(s) ago
Overall friendly receptionist okay
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Accommodation's Reply
30 Mar 2021
Thank you for sharing your feedback, Via! These feedback as yours are what keeps us going the extra mile in the future to do better. Hoping to enhance your experience with us. Regards, Annisa!
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Dian R. F.
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6.2
/10
Reviewed 246 week(s) ago
There are lots of tomcats in the room 🥺 Going home "bites all the tomcat. Sampek has to buy his own insect spray to eradicate the tomcat. Please, the management, there should be pest control to deal with tomcat like this.
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Accommodation's Reply
26 Mar 2021
Sorry for the trouble caused, Dian. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Fajar!
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WISNU L.
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9.7
/10
Reviewed 246 week(s) ago
clean, cheap, comfortable, strategic near medical campuses.
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Accommodation's Reply
30 Mar 2021
Hi, WISNU! Thank you for sharing your love with us. We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly.Regards, Budi!
Isti A. R.
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8.4
/10
Reviewed 246 week(s) ago
good accommodation, facilities are also good. maybe just a little lacking in cleanliness. thank you
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fauzan
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8.8
/10
Reviewed 246 week(s) ago
the service is good and fun
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Accommodation's Reply
26 Mar 2021
Hi, Fauzan! Appreciate your valuable feedback. Your kind words of appreciation always motivate us to serve you even better than before. Looking forward to hosting you soon with superb experience further. Regards, Fajar!
Number of reviews per page
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40