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Collection O 15 Taman Melati Merr Surabaya

Explore Collection O 15 Taman Melati Merr Surabaya

Overall Ratings & Reviews Collection O 15 Taman Melati Merr Surabaya

Traveloka (2,054)

8.8

Very Good

From 2,054 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.1

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Traveler Reviews Collection O 15 Taman Melati Merr Surabaya

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Customer reviews

Fadzillah

6.1

/10

Reviewed 243 week(s) ago

The room was dirty, the floor had lots of hair, hair like it hadn't been broomed, the mattress was dusty and the bed linen had lots of spots.

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1 people find it helpful

Kenny S.

5.1

/10

Reviewed 244 week(s) ago

Hotel sangat kotor sekali, tolong ditindaklanjuti.

1 people find it helpful

ila

10.0

/10

Reviewed 244 week(s) ago

Mbaknya ramah kamar bagus oke deh.

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Amel A.

8.5

/10

Reviewed 245 week(s) ago

the rooms are clean comfortable the swimming pool is also spacious and clean, can you stay here next time

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1 people find it helpful

Accommodation's Reply

14 Apr 2021

Hey Amel Abbrilia, Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Regards, Reza!

Arif R.

9.7

/10

Reviewed 245 week(s) ago

the room is nice .. comfortable for resting

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Accommodation's Reply

14 Apr 2021

Thank you for rating us super, Arif.We will ensure consistent service when you visit us next time. Have a pleasant day ahead.Regards, Jubaedah!

ila

9.7

/10

Reviewed 246 week(s) ago

Nice friendly and helpful staff

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Accommodation's Reply

04 Apr 2021

Hi, Siti! Thank you so much for your words of praise. Looking forward to giving an amazing experience on your stay. Regards, Jubaedah!

umy

9.7

/10

Reviewed 246 week(s) ago

It's nice to stay overnight.

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Accommodation's Reply

06 Apr 2021

Great to hear this, Umy! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Kevin!

Bella P.

10.0

/10

Reviewed 246 week(s) ago

The hotel is clean, comfortable, friendly service.

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Accommodation's Reply

04 Apr 2021

Thanks for the love, Bella! Your review made our day. We are elated to know that you liked our services. Regards, Annisa!

Afif F.

9.7

/10

Reviewed 246 week(s) ago

the hotel is comfortable and clean, the staff is friendly

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Accommodation's Reply

04 Apr 2021

Delighted to hear your words of praise, Afif. We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Jubaedah!

ila

9.7

/10

Reviewed 246 week(s) ago

Great comfort and fun.

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Accommodation's Reply

03 Apr 2021

Thanks for such a lovely review, Siti. Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Nur!

ila

10.0

/10

Reviewed 246 week(s) ago

Okay, really great, spacious room, sip.

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Accommodation's Reply

30 Mar 2021

Thank you so much for the amazing feedback, Siti! We will strive to keep up with your expectations always. Regards, Budi!

Eko A.

9.7

/10

Reviewed 246 week(s) ago

The rooms are very clean and tidy.

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Accommodation's Reply

30 Mar 2021

Thank you so much for the wonderful rating, Eko. We will be working even harder to make your stay memorable. Regards, Annisa!

Prima N.

9.7

/10

Reviewed 246 week(s) ago

Good, good, comfortable, best anyway.

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Accommodation's Reply

30 Mar 2021

Loved to hear this, prima! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Reza!

ila

10.0

/10

Reviewed 246 week(s) ago

Friendly service, nice rooms, okay

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1 people find it helpful

Accommodation's Reply

30 Mar 2021

Thank you so much for the wonderful rating, Siti! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever. Regards, Fajar!

Fifi F. N.

9.7

/10

Reviewed 246 week(s) ago

really happy to get cheap lodging, very comfortable place. very worth for the price I get. location is also strategic 🥰

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Accommodation's Reply

30 Mar 2021

Hi Fifi, Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Annisa!

Lutviana

10.0

/10

Reviewed 246 week(s) ago

Overall friendly receptionist okay

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Accommodation's Reply

30 Mar 2021

Thank you for sharing your feedback, Via! These feedback as yours are what keeps us going the extra mile in the future to do better. Hoping to enhance your experience with us. Regards, Annisa!

Dian R. F.

6.2

/10

Reviewed 246 week(s) ago

There are lots of tomcats in the room 🥺 Going home "bites all the tomcat. Sampek has to buy his own insect spray to eradicate the tomcat. Please, the management, there should be pest control to deal with tomcat like this.

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Accommodation's Reply

26 Mar 2021

Sorry for the trouble caused, Dian. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Fajar!

WISNU L.

9.7

/10

Reviewed 246 week(s) ago

clean, cheap, comfortable, strategic near medical campuses.

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Accommodation's Reply

30 Mar 2021

Hi, WISNU! Thank you for sharing your love with us. We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly.Regards, Budi!

Isti A. R.

8.4

/10

Reviewed 246 week(s) ago

good accommodation, facilities are also good. maybe just a little lacking in cleanliness. thank you

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fauzan

8.8

/10

Reviewed 246 week(s) ago

the service is good and fun

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Accommodation's Reply

26 Mar 2021

Hi, Fauzan! Appreciate your valuable feedback. Your kind words of appreciation always motivate us to serve you even better than before. Looking forward to hosting you soon with superb experience further. Regards, Fajar!

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