Great location, good services.

Clean room and very nice staff

Highly recommend!

Amazing small hotel. Felt very personal and the room was great

Good

Hotel is located in front of a castle, not far from a lot of local restaurants and just a few stops away from Kyoto station. By far the best hotel we stayed at during our 2 week stay in Japan accross Kyoto, Tokyo and Osaka! 100% recommend

Excellent hotel! Amazing service, excellent bathroom and perfect location

電話の対応が海外の方の対応でとても話が通じてないように感じました。 部屋はとても綺麗でデザインもとても素敵です。

!

Beautiful room. Brand new bathroom. Great shower, amazing toilet! Room size was good.

Fantastic small scale, boutique type of hotel. Lots of really nice interior design features throughout and very helpful staff.

Great location, great place. Nirhing negative to say. Loved it

Very nice hotel Refeshed Staf was great Room size was very good

Bar on site was convenient; staff helpful and friendly.

What a pleasant stay at the hotel! The staff, the rooms and location were fantastic! It’s a small hotel, but we found the rooms to be very comfortable with everything you could ask for. The hotel, rooms and area around the hotel were spotless. It had a lovely lounge, so you didn’t need to go far for a drink to relax and unwind after a busy day out sightseeing. All the staff was so accommodating and answered our questions, arranged taxis and had recommended places to eat. We had the pleasure of chatting with Ben, while we were there. We had good conversations and he was wonderful young man! We wish him nothing but the best! He is a definite asset to the hotel! We would highly recommend staying here if you are given the chance. We definitely don’t regret our choice on any level.

Great property with an amazing location. Loved my stay here

Great location. Quite boutique hotel. Excellent views.

Our stay at Hotel Canata Kyoto (Tue, 21 Jan - Sat, 25 Jan) was disappointing, especially for our honeymoon. Upon check-in, there was no acknowledgment of our special occasion, which felt unwelcoming. The check-in process was smooth, but the receptionist, Lee, had confusing communication about the Y2000 land tax, asking us to pay upfront and then telling us we could pay at the end. The breakfast was inconsistent and frustrating. We had a phone call at 8 am asking if we were coming down, even though we were exhausted, and were told we'd still be charged. The following day, we requested eggs but were told there were none. Later, the staff returned with one egg per person, which didn’t meet our expectations. We opted for cheaper, better breakfast options outside the hotel, which were much more satisfying. The hotel bar was the highlight. Ankit, the bartender, provided excellent service, offering fresh wine and engaging conversation. While the hotel offered comfortable rooms and decent amenities, its lack of honeymoon acknowledgment and inconsistent service made our stay underwhelming. We were disappointed by the lack of warmth and attention, especially when compared to other experiences we had in Kyoto. We would not return for future stays.

Small, quiet, nice staff

We had no idea what the shelf hanging from the ceiling in the kitchen. We kept hitting head. Also the island in front of the bathroom was kitchen and powder room sink??? Very confusing design and difficult to use. Too fancy.