Great place to stay. Affordable and centrally located

I wish the pillows would have been more comfortable and there is nowhere to sit your carry on luggage

Good location. Walkable neighborhood

No el personal muy amable

Muy limpio el hotel , el personal muy atento Muy bien ubicado !!

Walls are not soundproof. Hairdryer does not work. Lack of shampoo or conditioner in bathroom. Breakfast was simple for the price better going out to eat.

Todo muy bien

Clean and easy for walk around

Friendly staff , nice location , comfortable bed and clean room

Rooms were great, location very close to everything.

Excellent in every way.

Clean room, very close to the downtown area

Atención excelente, muy limpio y muy cerca del centro, excelente ubicación

No había agua caliente en el hotel :(

Excellent service mais petit problème de disponibilité d’eau pour la salle de toilette

Staff was amazing, the bed was comfy as well as the room was very clean. The rooftop bar was stunning. Fabulous views. Definitely staying here again next time we are in Puebla.

The staff was ok and the exterior areas of the hotel were well maintained. My room was spacious, but it had a strong smell of cleaning products and chlorine. The shower never got warmer than lukewarm, also there were no extra blankets available for the night. Additionally, my room had no outside windows, which would have been important to know at the time of booking. On the morning of checkout, the Wi‑Fi wasn’t working; the TV displayed a message saying it hadn’t been paid, and as a result, the service was unavailable.

We loved the locations of this hotel! The room was nice, clean and big!

We enjoyed this hotel. It was close to Centro, great staff and a comfortable room. It was all we needed for our visit to Puebla!

Clean rooms, friendly and helpful staff, SUPER comfy beds.