Check in was quick and easy. Room was fine. Quiet and clean. Spacious and near the pool. Pool was very nice. Ben was great with information how to walk to the lagoon fifteen minutes away. Bring bug repellent. It is a jungle out there. Found the lake and had the place all to ourselves. Spectacular. Seven colours in the water easy to identify. Warm and fresh. Stairs made access into and out of the water easy. Nice little place to sit and enjoy the view. Marco, made us dinner. Very friendly and knowledgeable fellow. A great pasta based on his Italian roots. Prima 👍👍 Sitting by the fire was relaxing. Star gazing was easy and beautiful. Nice quiet room to sleep at night. Woken up by the bird calls. Breakfast was included and ok. Coffee needs work. No kayaks :( and water not quite as close as expected but still worth the walk.

This place is nothing like pictured unfortunately we booked 5 nights and we so much regretted it first it's 25 minutes from the center of bacalar the roads are terrible especially when it rains, the room are very basic, beds and a shower that's all , rooms are not clean, or cleaned properly and have a wet smell to them ,bed sheets and towels have stains, very uncomfortable beds , the swimming pool looks like a square hole with just water in it,lots of mosquitoes, we were never offered any amenities except for a Christmas eve dinner and it was very thoughtful but very awful , DONT RECOMMEND THIS PLACE

Remote and quiet. Food is great

The place location was misleading is not in Bacalar this is far from it. There was no water and the kitchen ran out of gas for breakfast. No help with the unbearable Moskito’s , really negative experience

Ok

Hidden it was hard to find

Nice place and perfect to enjoy the nature of lake Bacalar

Hôtellerie dans la jungle accessible par petite route en terre et pierres. Gps impératif pour trouver car il n y a pas de panneaux de indiquant le nom des rues.

It is into the woods which is charming, but the road to get there is scary. Go there with your 4x4.

The pool was not clean overpriced for what it is. Staff was Great!

Very beautiful to be with nature, with excellent breakfast and nice scenery. To get to this place is a little bit off the grid, with unpaved roads to get there.

this hotel is very nice if you want to do a Camping kind of trip, is a very relaxing getaway in the middle of nowhere, with a delicious breakfast, a camp fire at night and great yoga class in the morning. this was something I was looking for in my trip but not sure if it is for everyone.

the hotel is gorgeous, the staff very attentive and I had a great time. Rooms are beautiful and are well built to the point you won't even miss aircon it's super breezy with nets for mosquitos and spacious. Internet was working better than many places I did stay in Bacalar, fast and working in the room.

Nice quiet place

I’m really glad we made a trip down to Bacalar lagoon and Buenavista during our 2 week trip to Mexico. It was great to be somewhere less touristy and developed than Tulum up the coast. The hotel is pretty remote, we had to get the bus to Bacalar and then a taxi. A car would have been better. Buenavista itself is a sleepy, authentic village. Don’t expect loads of eating options, you’re very limited but there are a couple of very local places (in houses) where you can eat. The food at the hotel is pretty bland but fine. The lagoon is beautiful and there’s easy access to it from the hotel. Rooftop yoga in the morning overlooking the jungle was a really nice added benefit. The rooms are rustic, and the bathrooms basic, and the area has a lot of mosquitoes. Overall a great place to spend a couple of days doing nothing, relaxing, reading, swimming.

Excelente hotel, un poco complicado para entrar pero el hotel excelente

EXCEPTIONAL

After reading some negative reviews I still took the chance on this property and was so glad I did. It was exactly what the Doctor ordered: Quiet, serene, eco-friendly and the swim in lagoon was awesome followed by a nice dinner and a relaxing night. The staff including the Manager were Great. Caveat: This property is in Buena Vista which is in the state of Bacalar; but is not in Bacalar. It is almost 20 miles away from actual Bacalar, Bacalar.

This hotel is not in Bacalar town, is 20 min away, in the middle of no where, there is no restaurants, or anything around, the food in the hotel restaurant is expensive and is very very bad, the property is nice but so many mosquitos you cant be out side! The taxy from Bacalar to this hotel cost 300 pesos every time! So is inconvenient place, plus no air conditioner, the mosquitos at night will eat you! The staff is the only good thing! And the lagoon is 7 min walking, but the Lagoon in Bacalar is prettier.

This is a hidden gem with a relaxing environment. Excellent customer service and outstanding breakfast (international cook). We were delighted to participate in a free yoga class and have access to the club house where we kayaked the lagoon. All for free or part of the amenities. It is worth every penny.