Great room a Little bit Small but clean and near everything

The rooms are very tight. I was hard to walk around in th room as well. The room had some areas that weren't clean. Close to the train station. It about 10-15min walk.

Room size is too small, but Staff service is excellent.

clean and safe

Great place to stay. Loved having washing and drying facilities in the room. But carpet was not clean and had a lot of stains

This hotel is so amazing and very clean, and comfortable. They have everything what you need. They also have a good kitchen. And with amazing internet and cable TV. Very highly recommended.

Fantastic for the 5 of us!

Comfort and amenities were good and we enjoyed are stay. Fire alarm went during one of the mornings and there was no one at the front desk to provide guidance/answers. We did receive an apology letter later.

The location is wonderful. I travelled with my 11yr old daughter and we felt very safe walking around. There are a couple great restaurants within walking distance. We stayed in the Hello Kitty room. The size is fantastic, the free gifts are cute, and the kitchen and laundry facilities in your room is a great addition. My only comment is that the carpet and Dango chairs have stains on them, could use a good steam cleaning. The carpet near the lobby as well.

We enjoyed our stay. We had a tiny room but was all we needed. We thought all the rooms were themed but they are not. Would stay again as the location was great for our needs.

It was a wonderful stay. Just a little bit tight space. But nice bed and bathroom.

- The staffs are details and can communicate well, so you get the information you need to know. - the facilities are clean and functional (this is helpful) except for the wifi and air-con heater. - have problem to access the wifi after mid-night, worse off it was totally not available for connection on my last night. As I need to work on my laptop at night, this is an issue for me. - air-con heater in the main room have problem keep the warm even running for few hours.

We arrived early as it was our only day in Kyoto but the reception staff were amazing and let us leave our luggage securely with them while we explored Kyoto and provided a shuttle to accommodations.

Stayed in a Hello Kitty room which was gorgeous. The room had a lot of space. The beds were comfortable. Liked having a washing machine. It is a short walk to Kyoto station.

Bed was Very hard and very small pillows. room was very small and they tried to cram to much furniture into it. it was impossible to sit in chairs and couch. just dumb.

Very happy with a stay. Convenient location, friendly and helpful staff, clean room. We had kitchen in the room which was nice. The bathroom had space for drying laundry with a heating and drying fan on top.

Much smaller and congested than advertised, nothing like pictures on Expedia. Room was very dirty, there was dust all over, couch had big bad spots, beds were missing sheets and there was no one on the property to speak to as it’s managed remotely. Recommend staying away, not worth the money.

Bed was uncomfortable and could use bigger and better pillows.

Loved the Hello Kitty theme. My kids enjoyed the decor and made the trip to Kyoto much more memorable.

The room was very dusty. Dust covered the aircon filters, toilet floor, the kitchen. Aircon was faulty too, kept turning on and off. Luckily the weather was cold. Do not recommend this hotel for people with asthma or allergy problems.