7.8
Pleasant
From 588 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.7

Location

8.3

Service and Facilites

8.0

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Traveler Reviews D' Paseban

Number of reviews per page
20
40
Customer reviews
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Andrew T.
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9.4
/10
Reviewed 79 week(s) ago
Lumayan bagus dan sesuai dengan harga.
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sulaeman a.
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9.7
/10
Reviewed 82 week(s) ago
Pelayanan ramah kamar bersih kamar madi juga bersih.
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Hw
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5.4
/10
Reviewed 90 week(s) ago
Wet mattress, dirty bed cover, bed sheets, dirty and crumpled pillowcases. It looks like it was used by someone else but wasn't replaced. Don't do it because it's cheap but don't want to maintain the quality. It's better to rent an expensive one but we are satisfied.
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2 people find it helpful
Agung W.
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5.5
/10
Reviewed 120 week(s) ago
The room doesn't match the photo. Cleanliness needs to be improved.
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1 people find it helpful
mohammad r.
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6.2
/10
Reviewed 122 week(s) ago
Untuk bangunan bagus & sinyal hp aman di dalam kamar. AC dingin & siaran TV lokal jelas. Untuk kamar yang saya pesan terakhir kali kasur udah agak cekung & kamar mandi agak bau, airnya juga gak keluar waktu saya mau check out. Akhirnya berangkat kerja gak mandi. Dan di kamar mandi tidak ada gantungan untuk handuk dan lain-lain. Trus satu lagi yang paling mengusik saya ketika menginap di hotel ini, parkir motor disuruh bayar 5000. Entah berapa tarif untuk parkir mobil. Sungguh aneh parkir di dalam area hotel disuruh bayar. Seumur umur menginap di hotel, baru pernah ngerasain hal beginian.
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4 people find it helpful
Yudiarta
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4.8
/10
Reviewed 124 week(s) ago
It's not clean, the bathroom smells of urine, it's not brushed, the sheets have lots of stains, they don't wash clean.
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2 people find it helpful
Yudiarta
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4.8
/10
Reviewed 125 week(s) ago
From the start, the hotel was dirty, the bathroom smelled of urine, the sheets had lots of stains like spilled water, obviously the sheets weren't clean.
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1 people find it helpful
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Stivie A. G.
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6.3
/10
Reviewed 129 week(s) ago
I can't get the soap, how many times have I stayed there.
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Naomi Marpaung
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6.4
/10
Reviewed 134 week(s) ago
Cleanliness is very lacking, both for the bed, bathroom closet, dirty bad cover, crumpled pillowcases not ironed, dirty hallway floors, dirty towels. It's a shame if maintenance isn't done, the place is quite crowded.
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3 people find it helpful
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Widia A.
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6.0
/10
Reviewed 136 week(s) ago
Kotor, sprei kotor, kena cas.
1 people find it helpful
Fariz A.
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4.8
/10
Reviewed 142 week(s) ago
In the apk there is no description that you have to make a deposit but it turns out you have to make a deposit, there are no amenities, the staff is complicated.
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5 people find it helpful
INDRA J. S.
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9.4
/10
Reviewed 146 week(s) ago
Nymann is very friendly and welcoming.
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1 people find it helpful
Forbin Mone
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5.4
/10
Reviewed 178 week(s) ago
Dirty sheets were not replaced, the toilet was rusty and smelly.
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7 people find it helpful
Accommodation's Reply
19 Mar 2022
Hi Forbin! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia
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Hamdani N.
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6.2
/10
Reviewed 180 week(s) ago
The bathroom is not clean, smells.
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1 people find it helpful
Accommodation's Reply
03 Mar 2022
We?re sorry to have you disappointed, Hamdani! Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Maliva!
Irsan K.
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8.5
/10
Reviewed 180 week(s) ago
Room area is not as wide as in the photo, there is a wardrobe, minimalist bathroom, there is a small and tall tv, no drinking water and toiletries (soap, toothbrush), fast wifi, there is a parking fee of 5 thousand, easy to find, 100k deposit.
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5 people find it helpful
Accommodation's Reply
02 Mar 2022
Thank you for rating us positively, Rifqi! It's so disheartening to see our respected guest unsatisfied with our facilities. We have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Kistanto!
Rendra R.
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8.7
/10
Reviewed 181 week(s) ago
Comfortable, Quiet and Cheap, Want to Eat, Shop & Laundry just walk away.
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1 people find it helpful
Accommodation's Reply
28 Feb 2022
Hi Rendra, Thanks for your amazing words of appreciation. Have a wonderful day! Regards, Kistanto!
Santa E. B. P.
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4.8
/10
Reviewed 182 week(s) ago
I'm really sorry, but I have to be honest about it. Is this place actually cleaned or not? In particular, room 208. The bathroom is more than a gas station :(, pillowcases, sheets, blankets were not replaced. Yesterday I accidentally looked for a place to stay because I wanted to check up at Carolus Hospital so that it was close. Look at the good reviews, but in fact it's sad. I don't know the room what about the others. But please clean room 208 and renovate the bathroom. I really didn't have to move because it was night. Didn't have time to take photos because I was so stressed thinking about getting a room like that. Sorry to have to review like this. Thank you.
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16 people find it helpful
Accommodation's Reply
06 Mar 2022
We apologize for the inconvenience. We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Doni Afiyanto
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8.5
/10
Reviewed 182 week(s) ago
Strategic place, decent price.
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3 people find it helpful
Reza P.
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8.5
/10
Reviewed 184 week(s) ago
The place is comfortable, the staff is friendly and polite. Thanks.
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1 people find it helpful
Accommodation's Reply
16 Feb 2022
Thank you for your appreciation, Reza! We hope to give you a consistent service every time. Regards, Kisno!
Putra
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8.5
/10
Reviewed 190 week(s) ago
That's a great price.
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