R***a
Leisure
9.0
/10
Reviewed 5 day(s) ago
The hotel's location, breakfast, and staff were all good. Unfortunately, we got a room near the elevator, so the sound of the elevator's operation could be heard inside. I thought it was something, but it turned out to be the elevator 🥲
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Accommodation's Reply
08 Aug 2026
Dear Valued Guest, Respectfully yours from Odua Thamrin Jakarta Hotel, Thank you for taking the time to share your experience during your stay at Odua Thamrin Jakarta. We are pleased to hear that you were satisfied with the hotel's location, breakfast, and the service from our team. However, we apologize for the inconvenience you experienced due to the elevator noise in your room. We understand that this may have disturbed your comfort and rest. This feedback will be taken into consideration to improve and provide a more comfortable stay for our guests. On your next stay, we would be happy to assist you with information or arrange a room further away from the elevator, subject to availability. Thank you for your understanding, and we look forward to welcoming you back for another comfortable experience at Odua Thamrin Jakarta. Thank you and Sincerely, Fitria Syafratina, Operations Manager
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