yes, but the staff is not friendly

I had a lovely stay at Muscat Plaza. The staff was incredibly friendly and welcoming, and I truly appreciated the warm treatment throughout my visit. However, upon arrival, there was an issue with my booking not being found, which led to some uncomfortable calls asking about extending my stay. While the staff was courteous in handling the situation, it did cause a bit of discomfort. Overall, I enjoyed my stay and believe that with some improved organization, it could be an even better experience.

Very unprofessional front desk staff. Miss management. Very low response by front desk.

Good value for the money. People at the front desk were very helpful good location near restaurants and shopping. Unfortunately, it’s hard to get a hold of them asthey do not respond to emails nor do they answer their phone or WhatsApp.

Location and Affordability Good breakfast and Friendly staff

Всё хорошо. Спасибо.

It was a good experience and we have booked couple times in the same place already.

It was a good experience and we have booked couple times in the same place already.

It was a good experience and we have booked couple times in the same place already.

It was a good experience and we have booked couple times in the same place already.

Best for value

I did like the hotel , thank you so much

Good hospitality

Everything was fine , my suggestion is to remove the carpet from the room, because the initial impression is a smell to stinky feet, the smell improved the next day when the air conditioning removed the humidity All employees were nice , gym was closed early morning Thank you

It was a good experience overall and we enjoyed the stay there.

The staff at reception was not welcoming. I asked for some ice for soft drink - no ice in winter (when temperatures go up to 25 deg, and humidity up to 80 %. The curtains in the bedroom did not open, there was a bad smell throughout the hotel, the worst in the run down gym (smelt like a dead camel). There were also no towels in my room. An old rug lying in front of bathroom - I mean, really? Overall the worst accommodation I have used in Oman.

I arrived there as a short term solution to a former hotel problem. I ended up loving the place so much that I stayed for the whole duration while in country. As a solo female travelor, I got out of it so much more than what I've paid for. It's a major city, so usual expectations are all there, but I woul personally give it a 4.5 stars because it met my expectations and beyond. The building has structural wear and tears, but which building doesn't? Thank you so much for making my stay in Oman such a beautiful and memorable one.

Hotel facilities were excellent. Counter staff could be bit more customer focused.

New hotel with staff working hard to please. The room was not cleaned because they expected I would tell then if the room needs cleaning. That was odd. I have never been in a hotel where you tell then on a daily basis to clean the room. But they responded quickly and well.

Chambre spacieuse