G***a

6.6

/10

Reviewed 7 week(s) ago

There is no bar or pub whatsoever. Room was ok, location was not the best. I was upset because the hotel got images of the cocktail bar - which is why I booked this hotel, but then I felt like I was scammed. Overall was ok

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Bình N.

10.0

/10

Reviewed 25 week(s) ago

I have work in Cau Giay district, so this is my first time booking at this hotel. The plus points are that there are many restaurants and cafes nearby, and booking a Green SM taxi is very easy. The room is clean, and the breakfast at the hotel restaurant is varied, delicious, and suits my taste. The staff are very friendly. It's a little far from the city center, but that's okay because I can get around by taxi anyway.

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1 people find it helpful

t***a

Staycation

7.6

/10

Reviewed 27 week(s) ago

There were insects in the breakfast, and although it was called a buffet, guests were only allowed one dish and one drink. No one helped carry the luggage; there were many suitcases, but the receptionist just sat there watching. Guests had to carry their heavy luggage up and down the stairs themselves.

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2 people find it helpful

Verified Traveler

Business

10.0

/10

Reviewed 39 week(s) ago

It is a pleasant stay, friendly neighborhood and plenty food access. Hope there will be more variety for morning bfast

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LO THI T. H.

Business

10.0

/10

Reviewed 59 week(s) ago

Great. The receptionist was very enthusiastic, helping me check in earlier than scheduled. I hope the hotel changes the breakfast to a buffet, that would be great. But still give 10 points.

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2 people find it helpful

Accommodation's Reply

23 Jul 2025

Dear Guest, We would like to thank you for choosing to stay with us and for your extremely positive comments. It is great to know that you were satisfied with the enthusiastic support of the reception team and the early check-in service. We also noted your comments on improving the breakfast buffet and will consider further improving the quality of service in the future. We look forward to welcoming you again on your next visit. Best regards, The Bloom Team

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Vân A. H. T.

9.7

/10

Reviewed 66 week(s) ago

2 super enthusiastic + friendly staff. The staff are very supportive and super lovely. A big plus for the 2 staff here. The room is clean, comfortable, and the bathtub is comfortable.

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3 people find it helpful

Accommodation's Reply

23 Jul 2025

Dear Guest, We would like to express our sincere thanks to you for choosing to stay with us and for your warm compliments. The staff is very pleased to receive your recognition, especially your appreciation for the dedicated and friendly support. We are also very happy to know that you were satisfied with the cleanliness and comfort of the room and felt comfortable during your stay. We hope to welcome you again in the near future! Sincerely, The Bloom Team

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N***n

10.0

/10

Reviewed 85 week(s) ago

SPACIOUS ROOMS, VERY CLEAN AND AIRY. ENTHUSIASTIC AND FRIENDLY STAFF!

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3 people find it helpful

Accommodation's Reply

23 Jul 2025

Dear Guest, We would like to thank you for taking the time to share your positive and encouraging comments. It is great to know that you enjoyed the spacious, clean and airy rooms, as well as the warm and friendly service of our staff. We look forward to welcoming you back again in the near future! Sincerely, The Bloom Team

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Le Thi K. L.

9.7

/10

Reviewed 86 week(s) ago

Enthusiastic and supportive staff. Clean room.

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Accommodation's Reply

23 Jul 2025

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T***N

Staycation

10.0

/10

Reviewed 93 week(s) ago

Service, hotel, staff are great... next time I go to Hanoi I will stay here again... minus point is the TV network is a bit weak so it loads very slowly... the rest is 10 points

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2 people find it helpful

Accommodation's Reply

23 Jul 2025

Dear Guest, Thank you very much for choosing to stay and for your extremely positive comments! We are very pleased to know that you are satisfied with our service and staff. Your comments about the TV's internet connection have been noted and will be resolved soon to bring a better experience for your next stay. We look forward to welcoming you again on your future trips to Hanoi. Best regards, The Bloom Team

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Dao L. K.

Leisure

9.7

/10

Reviewed 114 week(s) ago

Modern comfortable rooms, polite and friendly staff. Price commensurate with the service provided.

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3 people find it helpful

Tran V. K.

10.0

/10

Reviewed 127 week(s) ago

Tôi đã có trải nghiệm tuyệt vời ở khách sạn này. Đồ ăn sáng rất ngon và điều tuyệt vời là cà phê được phục vụ miễn phí. Phòng ốc sạch sẽ, đầy đủ tiện nghi và tạo cảm giác ấm cúng. Điểm nhỏ duy nhất là nước nóng hơi nhanh hết, nhưng tổng lại thì vẫn rất tốt.

2 people find it helpful

Ngoc B. P. D.

10.0

/10

Reviewed 157 week(s) ago

Having been to many hotels in Hanoi, Bloom is the place I am most satisfied with, the receptionist is cute and small, near the hotel with many amenities, the rooms are extremely clean because I am a fastidious person. Now when I go to Hanoi, I will only stay at Bloom. A small suggestion for the hotel, so change the scent of essential oils in the room, everything is 100% perfect.

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5 people find it helpful

Hathaitip D.

8.5

/10

Reviewed 184 week(s) ago

Good breakfast and good coffee

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Tieu T. T.

9.7

/10

Reviewed 194 week(s) ago

Lovely and enthusiastic staff, super room vip pro

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1 people find it helpful

Pham Thi Bich Diep

9.7

/10

Reviewed 199 week(s) ago

Khách sạn sạch sẽ, thoáng mát, nhà mình rất hài lòng. Nhân viên lễ tân siêu thân thiện và tốt bụng. Mình sẽ recommend cho bạn bè và người nhà ở đây.

1 people find it helpful

Tran N. T.

9.7

/10

Reviewed 201 week(s) ago

The hotel is ok, the room is clean, the staff is very dedicated, so please give it a try and vote strongly

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1 people find it helpful

Accommodation's Reply

07 Sep 2022

Hello Ms. Tram, We are very pleased and thank you for taking the time to share your wonderful experience at the hotel. We hope that we will have the opportunity to welcome you back again in the nearest future. Thank you and have a nice day!

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Trinh Q. H.

9.1

/10

Reviewed 212 week(s) ago

Phòng khá rộng và đẹp nhân viên siêu nhiệt tình

1 people find it helpful

Le Thi H. L.

10.0

/10

Reviewed 214 week(s) ago

If there are 10 stars, I will give the hotel all 10 stars. the hotel is amazing, from the staff to the interior, the layout, the space is all great. Next time I have a chance to come to Hanoi, I will book Bloom again

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1 people find it helpful

Hoang N. T.

9.4

/10

Reviewed 218 week(s) ago

Clean and nice room, polite service, delicious breakfast. Overall very good!

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3 people find it helpful

Accommodation's Reply

09 May 2022

Hello Ngoc Thank you for choosing and appreciating our services. Your compliments are the motivation for us to maintain and improve the quality of our services better. Hope to see you again in future trips The Bloom Ha Noi

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Phung N. T.

6.9

/10

Reviewed 219 week(s) ago

The hotel credits the car for parking until when I arrive, I force myself to park the car and pay for it myself

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1 people find it helpful

Accommodation's Reply

26 Apr 2022

Hello, Ms. Thanh. The Bloom Hotel is very sorry to Ms. Thanh about the bad experience at the hotel. The Bloom clearly states that there is a parking space and is limited in number, so there may be some guests who will have to park their cars at the parking lot. My side will fix this situation and hope to continue to serve Ms. Thanh in the coming occasions. Best regards.

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The Bloom Hanoi - Bespoke Living

Overall Ratings & Reviews The Bloom Hanoi - Bespoke Living

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Traveler Reviews The Bloom Hanoi - Bespoke Living