7.4
Pleasant
From 40 reviews
Provided by travelers on
Cleanliness
7.3
Room Comfort
7.3
Meal
7.3
Location
8.0
Service and Facilites
7.4
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Traveler Reviews Gamalama Indah Hotel
Number of reviews per page
20
40
Customer reviews
R***i
5.0
/10
Reviewed 10 week(s) ago
👎 Not according to the review, the room is stuffy, the walls are moldy, booked and paid via the app when checking out, not yet paid so paid directly to the reception. Not recommended.
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Accommodation's Reply
14 May 2025
Previously we would like to thank you for your suggestions and messages, in the future we will improve it again and make it a material for future evaluation. However, for payment issues as referred to by you, you can ask the traveloka partner again because we only do according to the existing procedures regarding payment at check in according to the existing system. Previously sorry and thank you.
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Y***a
Transit
6.0
/10
Reviewed 56 week(s) ago
This price does not match the condition of the room. The glass in the room was blurry and the bathroom walls were dirty and the bathroom smelled. Pillows are also very thin.
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Nurhikmah
8.5
/10
Reviewed 57 week(s) ago
Strategic location, quite comfortable, just missing one thing, the TV can't turn on
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sri d.
6.1
/10
Reviewed 92 week(s) ago
Book a view room and get one instead, then the hot water kettle & bathroom equipment are also incomplete.
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Albert
5.8
/10
Reviewed 92 week(s) ago
If you want to stay here, it's better to think again. The room was smelly, the toilet was dirty and smelly, the price wasn't worth it, the mattress was hard like plywood, soap wasn't given, the TV didn't turn on. Anyway, there are many minuses. So think again if you want to stay here. When I went to sleep there were still the previous person's underwear. Worst hotel stay experience. Highly not recommended as accommodation.
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1 people find it helpful
NK
Nanang K.
9.4
/10
Reviewed 170 week(s) ago
Only lacking, there is no trash in the room, and small water, the rest is okay.
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2 people find it helpful
Afrizal S.
8.8
/10
Reviewed 173 week(s) ago
Strategic location in the middle of the busy city of Ternate.
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1 people find it helpful
AY
Ahmaddin Y.
4.9
/10
Reviewed 192 week(s) ago
The price of the hotel is 3 stars but the facilities are boarding houses, the TV only has 3 channels, the toilet door is broken, the water is not smooth, the hot water does not turn on, the mattress makes plastic noises, the toiletries are not prepared. Drinking water and wifi were asked to just be given. Breakfast has no side dishes, just the location wins. Disappointing.
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1 people find it helpful
AM
A M H. T.
9.7
/10
Reviewed 231 week(s) ago
the place is pleasant, the service is very friendly, the rooms are very clean. very strategic place. the chain at the hotel is also good.
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2 people find it helpful
Jefry R. H.
6.0
/10
Reviewed 244 week(s) ago
Price is expensive but breakfast is not satisfying.
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Accommodation's Reply
26 Nov 2020
Thank you for the advice, we are currently only following the health protocol, hopefully it will be better in the future
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DA
Dedy A. A.
8.8
/10
Reviewed 257 week(s) ago
The location is very strategic, anywhere near. Mainly to the Grand Mosque of All Munawar. But my room needs repair for the bathroom door handle. Apart from that very satisfying.
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3 people find it helpful
Jefry R. H.
6.0
/10
Reviewed 263 week(s) ago
Still need more improvement about the bathroom and breakfast.
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2 people find it helpful
r
rahmat
6.0
/10
Reviewed 280 week(s) ago
Stayed 2 nights, but free drinks in Kaai only once when first entering the room were never cleaned.
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2 people find it helpful
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