Overall Ratings & Reviews Hance Park

Not what I was expecting, homeless camp right outside the building and elevator didn’t work.

Nice stay

Had a group with 3 different rooms. My shower trikled water, the unit stunk and the hallways stunk. My inlaws requested a handicap room, one guest limited movement due to stroke. First night they said they will look , didn't have one. No shower for 3 days for my BIL, and we booked an ada room, very upset. We all were here for a graduation, the temps topped out at 101. My wifi didn't work and the tv only worked through streaming. Do not recommend this place

I was happy to stay at the sonder. I put the luggage at locker.

Cute, clean, quite… loved it!

Nice place

Safe place to stay, I would stay again

Hallways hadn’t been vacuumed for quite some time. Couch and chair in sitting area looked like they just returned from the thrift store. Dirt stains and a lot of wear. Had to put a sheet down before sitting in them. Walls had scuff marks and shoe prints all over them. You can only watch tv if you hook up your own device to the tv. Instructions were very specific. For those who leave low marks because they couldn’t get into their unit or car was towed, don’t read instructions. They were very thorough. The area leaves a little to be desired. What looks like an abandoned church with a big BLM sign right across the street and some vacant lots.

Wonderful room. Quite clean. Park and library. Calm and relaxing area.

My stay was terrible because there wasn't one. If you book with Sonder, keep in mind that they need a 72hr window to verify your identity. This was a last minute booking for me as it looked safe and clean in an unknown area of Phoenix. However, because of this policy I was unable to check-in, get in or stay at my booking. I ended up driving around late at night looking for another hotel with rooms available. Needless to say it was a frustrating experience and would have chosen differently had I known about this policy. It was not stated anywhere on the listing.

Just the setting was nice

I wish there was a 2 tv in the bedroom . Otherwise great

Clean peaceful stay

I really liked how it was easy to get in and all check check in instructions were clear

The rug in the living area was thread barren and had a large stain on it. It was difficult for two people to access the queen bed, as one side of the bed was against the wall. Clean other than the rug. The courtyard was nice, but it smelled of cigarette and weed smoke, so this was not a place I wished to enjoy in the evening.

Really nice. Walkable to downtown. Easy to get in and out. Pool was a plus.

We could not access our room with code given i finally received a new code the next day I was given credit for 1 day lost on reservation we liked our room I did request vinagar to clean black moss out of dishwasher and I had to scrub the filter to dishwasher that’s a good thing for cleaners to always check The tub had blk bugs coming out of drain I poured the vinagar down drain to get rid of those Otherwise everything was very good for us and the concierge was extremely helpful Thankyou we hope to stay again wonderful location for our hospital visits we had to do

Apartment size was perfect for 2 people, great kitchen, private laundry, excellent location to walk around town and shop Roosevelt Row with many food options and breweries!

Good place

Great place and location. I would have rated it excellent if it wasnt for no local channels to watch tv or making it easier to watch tv instead of having to download streaming.