Overall Ratings & Reviews Kasa Lady Bird Lake Austin

Super quiet building and condo. Clean, cool, quiet. Great communication even when missing a hairdryer. Concierge were all so very polite and knowledgeable.

Definitely works if you need 2 isolated rooms when traveling as a family with a teenager. Kitchen with vessels, fridge, washer dryer etc if you use them 😀. Parking wasn’t included and it costs 45$ per night.

Great place, good room amenities, super clean large space, safe building with lots of amenities to use. Local spots to eat, shop, and accessible to groceries and walking distance to nice restaurants.

Suite B is ground level with a lot of noise at night. Use the two white noise devices that are in the room, they’re there for a reason. Water from shower puddles on bathroom floor and hot water’s gone after a few minutes. Property maintenance let me know they’ve received this complaint before from other guests, but they’re not able to do anything about it. Kasa is no help either. The gym and pool area are pretty fantastic though. The location is great. And Austin overall is an incredible place to visit!

Noisy! Ground floor apartment had a lot of street noise BUT ALSO VACUUMING at 7AM

Thought that it was odd that we received a noise complaint at 6pm on Saturday for laughing.

Everything was awesome, will definitely book again

Stayed for three nights and would say overall it was just fine. It was an amazing location and check in was easy, but I wasn’t expecting it to essentially be a unit in an apartment building. I’ve stayed at other aparthotels where the majority is like a hotel or half the building is clearly for residents and the other for guests. I just felt like I was sleeping in someone’s apartment. At face value it was nice, but the closer you looked the cracks started showing. We had an issue with the shower making loud noise and they did come to fix it, but in the process left a lot of dirt/debris around the tub and didn’t clean it up. There was dust coating the bathroom air vent and little things that indicated it may not be as nice as we expected. Definitely not a bad stay but I’d rather pay more for an actual hotel.

Very nice one bedroom apartment with washer and dryer. Perfect location and free coffee in the lobby!

Fantastic, will never stay in a hotel again as long as I can find a place like Kasa!

Good location, convenient bodega next door. No on-site parking available.

This place was great and walking distance from everything. It was very convenient and nice.

Parking situation was expensive af

The water pressure was absolutely low. The shower was unusable

This place was dirty! Nothing like the pictures at all, the silverware was dirty, shower had mold and the shower had kept malfunctioning. The AC battery was about to die and you could literally hear noises I could not sleep at night. Please there are better and adorable places to stay, this is not worth it

I should have read through more reviews when booking this last minute on Expedia. Like other reviews it was not clear in terms of how to check in. I requested an early check in (2 pm vs 4 pm) and heard nothing back. But the "virtual front desk" was quick to send me a condescending text about a noise alert in my unit when I got back from yoga and turned the TV on and started a load of laundry. I didn't touch the volume on the TV. Just hit play to turn on the Olympics. And this was hours before the stated quiet hours that start at 10 pm, which the text referred to. I am a solo precessional traveler and the text from Kasa was insulting and a bit creepy. Made me wonder what else was being monitored. My unit was right down the hall from the 24hr gym so I was treated to a constant lullaby of weights being dropped on the floor PAST quiet hours. On a positive note I liked the location and the kitchen was well equipped for my needs. As background I have stayed in this type of third-party accommodation before and rate Kasa lower than the other well-known companies.

There were some towels in the washer from a previous guest and a light bulb was out. The shower stall was fine, but there wasn’t really anywhere you could put your shower things in the stall.

Amazing location, great stocking in the house to be able to stay for a whole week. Love the ability to use the balcony although wish was slightly bigger. Some updates need to bathroom shower and tub. But didnt change how great the stay was.

Convenient and spacious accommodations in an apartment building. Good for people who aren't looking for typical hotel amenities (like a front desk or concierge) because there aren't any, but for space and location, we thought it was well worth it.

I can’t say that I would stay at this property again. There were no accommodations, the tv did not work, and no amenities.