Overall Ratings & Reviews Brown Hotel

Traveloka (119)
Other sources (40)
8.6
Very Good
From 119 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.5

Meal

7.8

Location

8.5

Service and Facilites

8.6

People often mention about Brown Hotel
All
Wifi (6)
Bedroom (6)
Room Space (5)
Bathroom (5)
Distance to City Center (4)
Ambiance (4)
Hotel Area (4)
Surroundings (3)
Family Friendly (3)
Staff Friendliness (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Brown Hotel

Number of reviews per page
20
40
Customer reviews
n***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Strategic and clean place
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Aug 2026
Thank you so much for your review and high rating! We are delighted to hear that you enjoyed the excellent location and the cleanliness of our rooms. Your comfort is our top priority. We hope to welcome you back in the future!
Translated by Google Icon
See original
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Overall, it was okay. There was only one night where the AC wasn't cooling, but it was back to normal the next day. There was a brief power outage. Otherwise, there were no issues. The room was clean, and the location was quite good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Aug 2026
Thank you for sharing your experience. We apologize for the inconvenience caused by the air conditioning not being cool enough and the temporary power outage during your stay. We are immediately investigating the issue to ensure it does not happen again. Thank you for appreciating the cleanliness of our room and premises. We hope to provide better service during your next stay.
Translated by Google Icon
See original
S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 34 week(s) ago
The hotel was so good, clean, and comfortable. All staff are helpful and kind. You can find a bus stop in front of the hotel.
1 people find it helpful
Accommodation's Reply
13 Aug 2026
Thank you so much for the wonderful 9.1 rating! We are thrilled to hear that you found our hotel clean, comfortable, and that our staff made a kind impression. It is great to know that the bus stop right in front of the hotel added convenience to your stay. We look forward to welcoming you back soon!
O***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 37 week(s) ago
Everything is okay, except the iron is far from the room. You have to go down from level 7 to level 2. Everything else is okay. The room size is really small. If you want to pray for 2 people at once, you can't get out. And if you want to pray, you have to stand right in front of the door because the room we sat in is quite narrow.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Aug 2026
Thank you very much for your valuable feedback and high rating of 8.2. We sincerely apologize for any inconvenience caused by the placement of the iron and the small size of the prayer room. We will strive to improve in these areas to provide you with better service in the future. We are very pleased that you were satisfied with other aspects of our service. We hope to welcome you again next time.
Translated by Google Icon
See original
frans a.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 40 week(s) ago
Great location, near Island Hospital. Value for money
1 people find it helpful
Accommodation's Reply
13 Aug 2026
Thank you for sharing your feedback and giving us an 8.2 rating! We are glad that our location near Island Hospital was convenient for your needs and that you found our rooms to be a great value for money. We hope to host you again on your next visit to the area!
R***H
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The staff was friendly and nice room.
2 people find it helpful
Accommodation's Reply
13 Aug 2026
Thank you for the wonderful 8.5 rating! We are thrilled to hear that you enjoyed your nice room and had a pleasant experience with our friendly staff. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon!
C***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 45 week(s) ago
I enjoyed my stay here. The room was okay for a budget family room, very clean and comfy. The location might be a bit far for walking distances to any popular destinations. The afternoon shift staff was friendly.
3 people find it helpful
Accommodation's Reply
13 Aug 2026
Thank you for staying with us! We're glad you enjoyed a clean and comfy stay in our family room and appreciated our friendly afternoon staff. Thank you also for your feedback about the location; we look forward to providing you with another great stay in the future!
sri a. w.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
The hotel staff was friendly, check-in and checkout were easy, the bedroom and bathroom were clean, compact but well-equipped, the TV in the room was also a smart TV, the Wi-Fi was fast, and the cleaning service was very fast. I was very happy with my first experience staying here. I highly recommend this hotel 👍🏻💯
Translated by Google Icon
See original
Find this review helpful?
T***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 60 week(s) ago
very kind staff, very helpfull i really like the ambience of the hotel there is a mini market right beside the hotel when i need to buy some stuff. there is some kind of food square across the street. the room is pretty small for 3 people. we went there only with 1 big suitcase and a small one but we cant let all of my suitcases open on the floor or we cant move around freely but overall, i like to stay here!
Read More
2 people find it helpful
Jamaluddin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 91 week(s) ago
The hotel is clean and the really cool thing is the toilet is very clean and that is a very important point. The food court is very easy to reach and close to everywhere. The room reservation does not include breakfast
Translated by Google Icon
See original
5 people find it helpful
Y***a
icon-Medical
Medical
icon-origin-TRAVELOKA
6.5
/10
Reviewed 106 week(s) ago
The hotel is small, the lobby is also narrow on the 2nd floor. The room is also narrow, I got a bedroom with no ventilation/windows. The cleanliness of the room is just so-so. When I first entered the hotel, there was an unpleasant feeling, so I couldn't sleep until I finally decided to move hotels after just a few hours of checking in. Then we were required to put a deposit, there were too many rules that were not allowed, the room was noisy too.
Read More
Translated by Google Icon
See original
2 people find it helpful
M***M
icon-Medical
Medical
icon-origin-TRAVELOKA
8.1
/10
Reviewed 107 week(s) ago
New building, the bathroom is clean but unfortunately the exhaust doesn't seem to work. Then the room is very dusty.
Translated by Google Icon
See original
2 people find it helpful
H***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 109 week(s) ago
It's ok then you can try it
Translated by Google Icon
See original
1 people find it helpful
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 113 week(s) ago
the location is a bit far from anywhere, but the hotel is clean and still new, just a bit cramped
Translated by Google Icon
See original
5 people find it helpful
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 114 week(s) ago
The room is clean but there is still a lot of dust, the room is comfortable but the size is a bit small, the location is a bit far from everywhere.
Translated by Google Icon
See original
4 people find it helpful
Muhammad N. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 117 week(s) ago
I would obviously go back to this hotel again whenever I visit Georgetown in the future. I love how suitable it is for solo travelers. The bathroom is so spacious and clean + the hot water works properly. Really worth the money!
2 people find it helpful
Accommodation's Reply
04 Jul 2024
Dear Guest, Thank you for taking the time to review us. We appreciate your comments and we strive to do our utmost best for all our guests in meeting their comfort and value for their stay. We hope to see you back again soon. Thank you
F***h
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 123 week(s) ago
The wifi is always invalid. The TV keeps searching for a signal.
Translated by Google Icon
See original
1 people find it helpful
M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 123 week(s) ago
Simple and elegance. Good location to everywhere and near to foodies area, Padang Brown and famous Nasi Kandar Sulaiman.
3 people find it helpful
y***f
icon-origin-TRAVELOKA
9.0
/10
Reviewed 125 week(s) ago
Suara kendaraan sangat terdengar keras saat dikamar. Jadi berisik sekali kalau ada kendaraan lewat.
3 people find it helpful
Monica C.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 130 week(s) ago
Good hotel for quick transit, the single room somehow really comfortable even the bathroom comes as normal size. Not as I expected to be a small bathroom 😂💕. Check in was hassle free, but you can only pay in cash or you will be charged for using CC.
2 people find it helpful
Number of reviews per page
20
40