Hotel O Apartement Sentul Tower

Explore Hotel O Apartement Sentul Tower
7.5
Pleasant
From 968 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.2

Meal

7.4

Location

7.8

Service and Facilites

7.2

People often mention about Hotel O Apartement Sentul Tower
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Ambiance (37)
Bedroom (35)
Bathroom (28)
Staff Friendliness (25)
Accessibility (22)
Hotel Area (18)
Activity Option (16)
Surroundings (15)
Room Space (15)
Wifi (14)
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Traveler Reviews Hotel O Apartement Sentul Tower

Number of reviews per page
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40
Customer reviews
I***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 7 day(s) ago
I swear the mattress is for sleeping, I can't stand a day on it. It's worse than a rented mattress, I think.
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Paranawati P.
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Transit
icon-origin-TRAVELOKA
6.0
/10
Reviewed 1 week(s) ago
Very dirty, broken shower, smells of cigarettes, worn bed and pillows, dirty sheets.
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1 people find it helpful
F***l
icon-origin-TRAVELOKA
5.8
/10
Reviewed 3 week(s) ago
The bed sheets were dirty, the AC wasn't cold, and the pillow cases hadn't been changed.
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1 people find it helpful
a***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very helpful, located near Level Up Sentul. My relative's wedding reception.
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1 people find it helpful
i***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
Less comfortable. There are no showers, and no mineral water is provided.
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Environmentally friendly and the staff service is friendly.
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1 people find it helpful
Nur V.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff are all very helpful and friendly.
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Nur V.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The view is cool and the staff is friendly
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Kartika F.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 7 week(s) ago
The room smells, the water smells, the sheets are really bad, not suitable.
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A***r
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Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 14 week(s) ago
It was not informed that there were no basic amenities, the TV remote was not working.
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1 people find it helpful
Abdul A.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 15 week(s) ago
There were no bath towels, the room was smelly and dirty.
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2 people find it helpful
S***o
icon-origin-TRAVELOKA
8.0
/10
Reviewed 18 week(s) ago
The room was clean, the TV had sound but no picture. It had a swimming pool and a children's play area, which was nice.
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4 people find it helpful
Willy S.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 19 week(s) ago
No towels, drinking water, toiletries, TV cannot be replaced.
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2 people find it helpful
S***t
icon-origin-TRAVELOKA
6.6
/10
Reviewed 21 week(s) ago
Hotel staff is friendly, weekend prices are not as listed on the app.
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2 people find it helpful
C***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
Highly not recommended due to the lack of toiletries, towels, dirty and torn sheets that appear to have not been changed, the TV not working, the AC remote control not working, and the mattress being unusable. The staff was also lacking in friendliness. This is in contrast to motels in Puncak that are similarly priced but clean and comfortable.
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2 people find it helpful
helda f.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
I booked through the app, paid with the app rate, and when I arrived at the office, I was still charged the office price. So, the app price was just a ploy to lure us in with a cheap price. When I arrived, there were two rooms. One was locked, and I don't know what was inside, and I couldn't open it because it was locked. That night, the locked room made noises from 1 a.m. to 5 a.m. The bathroom was dirty, the walls were dirty, and the shower faucet leaked. When I used it to spray my clothes, my guests came home wet. The bed, sheets, and blanket were dirty with brown spots, as if they hadn't been changed. And it smelled musty. The AC wasn't cooling. I checked out 15 minutes late and was charged 50,000 Rupiah. I'm fed up and won't be staying here again.
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10 people find it helpful
S***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 25 week(s) ago
The AC cannot be split, so it must be manually propped up with paper so that it can point towards the room.
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5 people find it helpful
n***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 25 week(s) ago
Staff service is okay, but swimming pool facilities cannot be used
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1 people find it helpful
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Saiful A.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 25 week(s) ago
The rooms are ugly, there are empty rooms, lots of animals, broken doors, broken TVs, and dirty bathrooms. If possible, don't check in here.
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2 people find it helpful
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The place is nice, beautiful, natural and very comfortable.
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3 people find it helpful
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