Breakfast was very good and the evening meal was an all you can eat buffet for £14.99 good value and the food was lovely. The room was clean and tidy only issue was the shower was either too hot or cold.

The hotel was very easy to locate, with on street free parking outside (a bonus for Blackpool). Staff were friendly and helpful. Restaurant looked clean and modern, but we didn't eat there as we had made other arrangements. Public areas and corridors were clean and well kept and there is a small lift. Our room on the 2nd floor was very spacious, in fact it was a family room which was actually 2 adjoining bedrooms, one with a double bed and one with twin beds, with the bonus of 2 bathrooms. Beds were all very comfortable and the linen was clean and fresh. Sadly, the bathrooms were a let down. There were complimentary toiletries and lots of towels, but the cleanliness of the bathrooms could have been much better. Black curly hairs in the shower are very off putting. Also, although the large window (which faces another building) is frosted, there was no blind. We enjoyed our stay overall, but a bit more attention to the bathroom is needed.

Staff met us on arrival on Monday the 15th of June didn't see a single person until Wednesday evening, had problems with the TV hotel manager explained that they had no TV licence but we could download our own network system ? Surely its illegal to not have a TV licene or an entertainment licence? As two pensioners a tv was essential to enable us to relax after a busy day in Blackpool. The result of no staff being present was we were unable to get clean towels until Thursday, the room was not cleaned all the time we were there, On the Thursday we decided to eat at the Hotel after a busy day, The food was a buffet upon eating the food was dry and obviously had been reheated very disappointing, Buffet was advertised at£14.99 2 cans of coke with a value of 85 pence clearly written on the cans where charged at £2.00 each .Clearly this is an illegal practice, v We were charged a service charge of 7% it was a buffet and no service was offered, The member of staff present was surly and wouldn't engage in conversation, When asked to provide a receipt we were presented with a printed half A4 sheet , So happy to be going home the following day..

Ok

Really enjoyed our stay here, staff were so helpful, upgraded our room to a lower floor, helpful with everything. also had a buffet in the restaurant which was delicious.

It was ok. Rooms are out dated no extra key card no cleaning service

Had only booked for "Room only", but on returning in the evening, found it was the opening night for their new Buffet dining service and was invited to sample free of charge! Unfortunately having already eaten wasn't up for a full meal but from the small sample I had is highly recommended - wide variety for all tastes and excellent quality. Staff friendly, attentive and helpful throughout.

Room was nice and had a great view of the sea front. The staff were super welcoming and nothing was too much of an issue. Really nice break for a night and will definitely consider the same hotel for the future.

In need of re decorating

Very good staff room clean

the room was not fit for purpose, damp and blistered plaster ,no bedside lamp ;no rubbish bin , no TV, told had not received licence . dirty windows, and work still to be done outside the windows.No food offered or available. I had booked for two nights , I left after one ,but didn't ask for refund . Only one member of staff, who was apologetic ,and said my room was an upgrade . I paid cash on arrival ,but did not get a receipt.

Perfect location for the heliport or airport.. mars & the two next door are the three closest hotels to both. The guy waited up late for me until almost 11pm when my train was delayed & they usually close at 10pm so it was really good of him. I accidentally damaged something & offered to pay for it but he wouldn't take payment...so understanding & sound of him. You can see he's investing in the place & trying to make it better, not just neglecting it like at some places. There was a radiator in the room which I could turn up or down myself & I liked that (better than those ceiling units you get in the big hotels). I was given a free room upgrade to a sea view room & it had been a steal of a price anyway so it was pretty awesome of them. I'll definitely got back because of the close proximity to the heliport but it's also very close to the beach (just over the road) & the promenade & South pier is just a short walk away.

Mars hotel was budget friendly. Nothing special but perfectly adequate for price and location. I do give 10/10 tho to the man on reception. He was lovely whilst checking in. And then when I left my hair straighteners in the room and didn’t realise till home. This man was so helpful, I sorted a Royal Mail collection and he kept me updated with his side and made sure they were all packaged up to be sent back to me. To me he went over and above, thank you so much!

Great location opposite a tram stop and close to Pleasure beach. Friendly staff and good sized rooms. Lift a little small, but managed to get one wheelchair and carer in and up to second floor.

We found the room to be tired and unclean. In real need of a facelift and for £100 per night, way overpriced. One window looked out over a horrible space, with bird poo all over it, with a massive extractor fan that made a loud noise intermittently. The windows were disgusting and unclean, again with bird poo all over them. On one day we didn't have hot water. The TV didn't work in one of the rooms. Nothing like the pictures online and very disappointing.

Avoid! Completely overpriced for what you get. The room was shockingly dated, with stained and burnt carpets, and even vomit stains on the skirting board. We booked hoping for a sea view, but were stuck facing a wall. The shower dripped constantly, adding to an already unpleasant stay. Overall, dirty, neglected, and not worth the money.

Polite staff happy to help us with anything. They went above and beyond during our stay . The hotel is situated in a nice quiet location with easy access to transport

location is good for the tram, There is no bar or any vending machines, And no shop within short walking distance. hotel is run down looking, Ie) could be doing with upgrading carpets and beds, But cheap and cheerful for a last minute trip.

Hotel is clean and tidy, nice and quiet. The host was excellent freindly and nothing was a problem switched rooms for our girls so they had a bed each and a bigger room we will definitely return Thank You!

I wasn't allowed to use the canteen. My room was opposite the lift, it had a view of an alleyway, the toilet was old and tattered. But I was able to sleep. The bed was firm and the mattress and pillows were good quality. I would not stay in that room again. Brought down the holiday.