5.9
Fair
From 18 reviews
Provided by travelers on
Cleanliness

5.3

Room Comfort

5.4

Meal

5.6

Location

6.2

Service and Facilites

5.7

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Traveler Reviews OYO 1966 Bromo Hill

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Customer reviews
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Khusnul F.
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5.4
/10
Reviewed 81 week(s) ago
Until the place was asked for an additional fee of 125. The reason was no longer collaborating with Oyo. Even though I already paid 136 for the application.
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1 people find it helpful
Rohma P.
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5.1
/10
Reviewed 136 week(s) ago
Already paid according to the application, at the location asked to add 140 thousand, on the grounds that the room price per night was 150 thousand. At first we refused, but considering it was late and we brought a small child, we finally gave in and paid an additional 14orb. Very not recommended! Please be careful if staying at this hotel.
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4 people find it helpful
Dita A. H.
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5.4
/10
Reviewed 147 week(s) ago
The hotel is not clear at all, there are no towels, the bathroom is dirty. The bed linen looks like it hasn't been replaced in a long time. Changed rooms because it was not good. Water dead all day. No showers. It's really really bad.
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4 people find it helpful
Selvi N.
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5.8
/10
Reviewed 162 week(s) ago
Sangat sangat kecewa dengan hotel ini, awal saya pesan 3 kamar tapi yang tersedia hanya 2 kamar. Mau saya cancel tapi sudah tidak ada waktu karena saya juga bawa keluarga besar, akhirnya terpaksa saya ambil yang 2 kamar. Yang 1 kamar saya ingin refund tapi uang 1 kamar yang saya minta refund entah bagaimana nasibnya. Pihak owner hotel juga di telpon susah sekali tidak diangkat. Sangat sangat rugi. Baru kali ini dikecewakan sewaktu menginap. Benar-benar merugikan. Pelayanannya sangat lambat. Maaf tp ini jujur. Untuk yang mau pesan hotel ini, lebih baik jangan. Daripada kalian harus kecewa, karena banyak customer yang kecewa juga sewaktu saya menginap di sana banyak yang komplain.
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6 people find it helpful
AGUNG S.
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4.8
/10
Reviewed 168 week(s) ago
The rooms provided are not the rooms on the display. We asked the hotel the reason because everything was booked. If everything has been booked, why are there still 5 rooms left in the application? If everything has been booked, the application should be dull too. Such hotel conditions do not deserve to exist for an application of this magnitude. Sorry I'm very disappointed.
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2 people find it helpful
Accommodation's Reply
08 Apr 2022
Hi, Great! We are truly sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Ivy
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Hotman H.
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6.0
/10
Reviewed 191 week(s) ago
Payment has been made via transfer but still asked for an additional fee, the room is dusty, the water does not flow in the morning during the stay and the staff is not responsive. Disappointed.
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3 people find it helpful
Indah R.
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Family
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4.5
/10
Reviewed 288 week(s) ago
The building does not exist is still under construction. The owner could be contacted but we were thrown into various unclear places.
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4 people find it helpful
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