8.4
Very Good
From 52 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Sovereign Hotel

Number of reviews per page
20
40
Top reviews
Theresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were exceptional 👌 Ambience great Room spacious clean and modern Royal breakfast❤️ we will definately come back Thank you Sovereign hotel 🏨
Patricia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very clean hotel and very friendly staff
Bruce
icon-Leisure
Leisure
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Over all not what I expected and was given a different room then I paid for and the room was online at a cheaper price then I paid for and got no ro
Italo
icon-Business
Business
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I was relocated to Sovereign because my Expedia booking with Acacia was cancelled the day before arrival due to overbooking. I thought Sovereign would be a similar alternative but it was not. Only 2/5 days internet worked in my room with no effort to fix it. Showers did not have shampoo/soap in the dispensers. In one of the dinners, the rice served had clearly been left out for too long and was rancid. And I knew this before but I think hotels should have a basic gym.I don’t think I am returning.
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James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The hotel has very nice, helpful staff and a great character. We only wish the pool wasn't under repair as that was a key reason we chose this hotel.
Colleen
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The hotel staff, rooms, food were excellent! I will definitely return
Andrew
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was great.
Veryne
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I was just impressed by everyone’s kindness they were all kind and sweet and asked us often if we needed something I really enjoyed my stay there
Job
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The internal architecture was interesting. The staff was very helpful and friendly. They were quite flexible when we needed to change our plans.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff were amazing, very helpful and attentive. The only downside was that the pool was being repaired so we couldn’t swim. Will stay there again though.
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Highly recommend!!!! Staff were excellent and so clean. Breakfast was so good. We were a group of 7 and they were so good to us. Everyone spoke excellent English. We definitely Will be back again.
Rajeev
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Wish it had elevators, though
David
icon-
6.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

I stayed at the property for one week. The rooms were spacious but dated. Some fixtures need to be replaced (stained carpets, mosquito netting, shower curtains). Appeared to be mold on bathroom ceiling, and dead insect in bathroom on check-in. However, staff extremely friendly and restaurant was very good, although expensive by local standards. Wifi was sometimes inconsistent. Overall, I rate stay as average.
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Jane
icon-Leisure
Leisure
6.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Beautiful location
Rochelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

Everything was Top 10...The T.V needs more than 9 channels but the staff was Top 10..Asante
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Probably would not stay again if I had a choice. Room door had a class panel on top which let light in at night and couldn't be changed. Plus you could hear noise from hallway. Bathroom shower area had some mold, etc. and needed a refresh. Restaurant was alright. Food took a long time to get. Breakfast was ok, nothing special. Staff was friendly and helpful.
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Karim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Very good hotel, nice and helping staff.
Dexter
icon-Leisure
Leisure
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Great place with spectacular views and great accommodating staff
Job
6.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Great staff, perfect location. Property
Number of reviews per page
20
40