Room had no tolietry, or complimentary water for two nights. The fixtures need an upgrade. The 🛁 leaking from the tap all night. The TV was not clear/snowy screen. This suite had kitchen but no dish or cutlery. The room door need to go. I had to ask staff to open it. Staff was helpful in the breakfast department. Overall. I needed a place to rest so I make do. Hope next time with a bit upgrade and helpful staff who speak English will understand their guest request.

Very convenient location and I enjoyed my stay here.

The staff here were mostly lovely, really friendly and helpful. I got cooked proper dhal rice and pumpkin and that was really all I wanted. If you want super luxury go to the Marriott and hang out with the suits. I wanted something more authentic. Careful though, keep your head on a swivel at all times in Georgetown, don't go down the wrong street, etc etc

Upon arrival Mar.3, we were shown rm. 303. AC and TV did not work. No safety box in room. We were moved to 301 . Safety bax locked. No key available to open it. On Mar.4, elevator broke down with us on the inside, and the door was locked. No power to elevator.Used my phone to call front desk.No towels were in the room. On Mar.5, night desk clerk opened our door after 11pm We were saved by the safety chain. We felt he was going to rob us.

The kind staff made the trip unforgettable. Very helpful, very courteous! Made sure I felt safe all the time.

Everything

Everything

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Location was perfect. Near ferry port and town center

I will recommend anyone to this hotel its 100% perfect 👌

Staff was helpful and attentive.

Aged

needs all round improvement

Friendly staff, very clean and well kept. Safe and accommodating. Breakfast and Restaurant could be a bit more organised.

I love here

This is the place where it possible to stay as long as iy t is neede. They

Nice clean and quiet the best part of my stay was the staff especially the bartender/waitress/chef she was amazing she did it all you rock girl keep up the good job**

Good

Seems to have improved the service here a lot since myblast visit

Issue with checking in and did not receive a late check out.