Very helpful and friendly staff. The hotel is in a peaceful location but close enough to the town and the port. As I was on a business trip it was ideal. The management and staff made you feel very welcome. The evening meals were delicious and i felt no need to go any further for food. I will definitely stay here again.

Very nice hotel. This is the second review I have written. I would like to echo all that I said before and add that the rooms were clean and in good condition!

Very nice hotel. Every staff member we met was very respectful and kind. The property is very beautiful with many plants all around and a pool. We ate breakfast at the restaurant there. The chef was very kind. The food came fast and it tasted very good. Highly recommend this hotel!

Room was generally clean. The bathroom was not (with toilet pan and bath towels gone brown. There is a high turnover of staff at reception therefore difficult to associate with any member staff. Wifi was good. What I loved most was the mature garden, well designed with a pool and outdoor restuarant. Breakfast charges vary from 2,500 to 5000xfo dependind on what you. Transport: hotel can get you a taxi or you walk to end of road and get a motocycle-taxi. Hotel is 5 mjnutes from airport by car costing 5000xfo

A really cute place with water views. Very friendly staff and good food at the restaurant. I had to leave my passport at the main visa office in Lome, but the hotel still let me check in with just a copy of my passport, which I was very grateful for! The room was basic, but had great A/C. Not-so-hot water and a dimly-lit bathroom, but that wasn't a big deal. Somewhat limited wifi. A nice experience overall!

Hotel is dated but is clean, the service is average but the Wi-Fi is terrible… The hotel is also in a difficult part of town, distant from many things as well as not as safe as other areas.

This property is a great oasis refuge from the often very dusty/congested city. It's a nice location by the river, with trees full of bird song. Staff was also quite helpful during our stay and to arrange taxis for us to get around. Limited menu options for this vegetarian, but what we had was pretty good.

Stayed 3 nights in total either side of a trip around Togo and Benin . One of the best hotels of the trip . Food and drink wise one of the most expensive though . Very close to the airport . Very good price for an airport transport offered through the hotel . It’s a shame that they charge so much for a room for a few extra hours if you have a late flight , which most are . Easy access to the fetish market as well .

nice place

A convenient hotel near airport. By African standards; great, charming, wonderful staff, good pool, but other than the Lagune you have to drive to get any where interesting.

Two days on business. This hotel runs on the Franc or American dollars. Operating language is French. English is poor to non-existent. Room clean with a bed low to ground and dense equivalent to sleeping on a thick rug. Bathroom fixtures not secured so that when you turn a tap on it revolves. Has hot water and shower worked. Small safe in a locking closet. Has bars on the windows but a butter knife opens your front door. Burning garbage nearby adds to the ambience when you eat. As other reviewers have noted the music pumps loud starting in the afternoon through the evening. The positive is that this is a semi safe area, unlike the Sancta Maria Hotel area where we also frequent and loved but were subject to attempted robberies in the early afternoon by men on motorcycles, and on the beach. Would I honestly stay here again - no. Negatives far outway the postives

Clean hotel, staff smiling and helps you quickly if you need something. In Bar and restaurant, foods and drinkings are various and not expensives.

I spent a night in Napoleon Lagune. Having come across a favorable review on trip advisor, I trusted the veracity of the review. I have to admit that the staff were a nice bunch. Their attitude and service does cover up for the shocking drive from the airport to the Be Kpota area of Lome. A dusty stretch beside a rail line, strewn with garbage made for the access to the hotel, which was nested between the edge of the lagoon and the houses of Be Kpota. My room was facing the back of a house, not to mention the deafening noise of the air conditioning unit of room 22. I had to switch it off and open the windows instead. Luckily windows had mosquito netting. Sleep wasn't exactly comfortable. Food was good though. I give that to them. I will recommend for a 1 or 2 night stay. Not more.

The reality was different than expectations from the website description. The space was cramped and the surrounding neighbourhood was not good. The Breakfast was having limited options and was charged extra for additional request.

Great oasis close to the airport. Very nice food! One of the best pizzas that I Have ever tasted.

Basics are available. personnel is dedicated. Food is OK but not great. Nice setting on the lagune.

der Aufenthalt war von beginn an bescheiden...................Keine Akzeptanz von Mastercard oder Amex.......... Klimaanlage war nicht zu regeln, es gab nur laut und lauter...............Zimmer direkt über der Küche..........

Partie en famille avec 2 enfants. Arrivée à l’hôtel dans les faubourgs de Lomé. Attente d'environ 3/4 heures avant d'avoir les clés. Nous avions demandé 2 chambres cote à cote, bien évidemment nous ne les avons pas eu. Résultat: squatt a 4 dans une chambre sans moustiquaire! Boite de nuit sur la lagune, pas dormis de la nuit. Petit déjeuner non réfrigéré. Piscine : c'est une pataugeoire à moustiques avec une eau non filtrée. Résultat: nous avons perdu 1500 euros car nous avons été contraints de changer d’hôtel pour assurer le coté sanitaire de notre séjour avec les enfants.

Situé dans un quartier non recommandable et non sécuritaire. La route pour si rendre est quasi impraticable.

Napoleon Lagune ligger langt fra byen og i et område, når solen er gået ned er der meget mørkt. Jeg havde forventet mig mere til prisen men blev virkelig skuffet - så som sagt om I skal til Lome vil jeg foreslå at I fortsætter sødningen efter et godt hotel.